ArticleJournal of patient safety2020
Mixed-Methods Evaluation of Real-Time Safety Reporting by Hospitalized Patients and Their Care Partners: The MySafeCare Application.
Article in Journal of patient safety, 2020. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
12 citing papers in PubMed.
- A Coproduced Family Reporting Intervention to Improve Safety Surveillance and Reduce Disparities.Pediatrics · 2024Article
- Family Input for Quality and Safety (FIQS): Using mobile technology for in-hospital reporting from families and patients.Journal of hospital medicine · 2022Article
- Developing Healthcare Team Observations for Patient Safety (HTOPS): senior medical students capture everyday clinical moments.Pilot and feasibility studies · 2021Article
- Development and Validation of WeCares, a Survey Instrument to Assess Hospitalized Patients' and Family Members' "Willingness to Engage in Your Care and Safety".Joint Commission journal on quality and patient safety · 2020Article
- Use and impact of an online community for hospital patients.Journal of the American Medical Informatics Association : JAMIA · 2020Article
- Current challenges in health information technology-related patient safety.Health informatics journal · 2020Article
- Lessons learned implementing a complex and innovative patient safety learning laboratory project in a large academic medical center.Journal of the American Medical Informatics Association : JAMIA · 2020Article
- Informatics opportunities to involve patients in hospital safety: a conceptual model.Journal of the American Medical Informatics Association : JAMIA · 2020Article
- Article
- Acute Care Patient Portal Intervention: Portal Use and Patient Activation.Journal of medical Internet research · 2019Article
- Systems engineering and human factors support of a system of novel EHR-integrated tools to prevent harm in the hospital.Journal of the American Medical Informatics Association : JAMIA · 2019Article
- Potential of an Electronic Health Record-Integrated Patient Portal for Improving Care Plan Concordance during Acute Care.Applied clinical informatics · 2019Article
Corrections and comments
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Authors and funding
11 authors.
Funding
Abstract
objectiveThe aims of the study were to evaluate the amount and content of data patients and care partners reported using a real-time electronic safety tool compared with other reporting mechanisms and to understand their perspectives on safety concerns and reporting in the hospital.
methodsThis study used mixed methods including 20-month preimplementation and postimplementation trial evaluating MySafeCare, a web-based application, which allows hospitalized patients/care partners to report safety concerns in real time. The study compared MySafeCare submission rates for three hospital units (oncology acute care, vascular intermediate care, medical intensive care) with submissions rates of Patient Family Relations (PFR) Department, a hospital service to address patient/family concerns. The study used triangulation of quantitative data with thematic analysis of safety concern submissions and patient/care partner interviews to understand submission content and perspectives on safety reporting.
resultsThirty-two MySafeCare submissions were received with an average rate of 1.7 submissions per 1000 patient-days and a range of 0.3 to 4.8 submissions per 1000 patient-days across all units, indicating notable variation between units. MySafeCare submission rates were significantly higher than PFR submission rates during the postintervention period on the vascular unit (4.3 [95% confidence interval = 2.8-6.5] versus 1.5 [95% confidence interval = 0.7-3.1], Poisson) (P = 0.01). Overall trends indicated a decrease in PFR submissions after MySafeCare implementation. Triangulated data indicated patients preferred to report anonymously and did not want concerns submitted directly to their care team.
conclusionsMySafeCare evaluation confirmed the potential value of providing an electronic, anonymous reporting tool in the hospital to capture safety concerns in real time. Such applications should be tested further as part of patient safety programs.
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