Evidence map›Paper›PMID 29743223›Full record

ArticleJournal of the American Board of Family Medicine : JABFM

Practice Facilitator Strategies for Addressing Electronic Health Record Data Challenges for Quality Improvement: EvidenceNOW.

Jennifer R Hemler, Jennifer D Hall, Raja A Cholan, Benjamin F Crabtree, Laura J Damschroder, Leif I Solberg, Sarah S Ono, Deborah J Cohen

Registry-linked trialAbstract read
In one paragraph

Article in Journal of the American Board of Family Medicine : JABFM. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT02560428 (Evaluating System Change to Advance Learning and Take Evidence to Scale), which is not on this map. Cited by 26 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
26citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT02560428 completednot on this map

Evaluating System Change to Advance Learning and Take Evidence to Scale (ESCALATES)

TypeobservationalSponsorOregon Health and Science UniversityRan2015 to 2022Enrolled7ConditionsProgram EvaluationArmsESCALATES
3 · Its place in the literature

Who cites it

26 citing papers in PubMed, 1 synthesis or guideline pooled it.

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  18. How Practice Facilitation Strategies Differ by Practice Context.Journal of general internal medicine · 2020
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Jennifer R HemlerFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO). hemlerje@rwjms.rutgers.edu.
Jennifer D HallFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Raja A CholanFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Benjamin F CrabtreeFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Laura J DamschroderFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Leif I SolbergFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Sarah S OnoFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).
Deborah J CohenFrom Department of Family Medicine and Community Health, Research Division, Robert Wood Johnson Medical School, Rutgers University, New Brunswick, NJ (JRH, BFC); Department of Family Medicine, Oregon Health & Science University, Portland, OR (JDH, SSO, DJC); Department of Medical Informatics and Clinical Epidemiology, Oregon Health & Science University, Portland (RAC); Implementation Pathways, LLC (LJD); VA Center for Clinical Management Research, Ann Arbor, MI (LJD); HealthPartners Institute, Minneapolis, MN (LIS); Center to Improve Veteran Involvement in Care, VA Portland Health Care System, Portland (SSO).

Funding

Evaluating System Change to Advance Learning and Take Evidence to Scale (ESCALATES)R01HS023940 · AHRQ · OREGON HEALTH & SCIENCE UNIVERSITY · PI COHEN, DEBORAH JILL · 2015 to 2018
$13.5M
Research BaseP30DK092926 · NIDDK · UNIVERSITY OF MICHIGAN AT ANN ARBOR · PI MARY ELLEN MICHELE HEISLER, ADESUWA B OLOMU · 2011 to 2026
$10.0M
AHRQ HHS R01 HS023940NIDDK NIH HHS P30 DK092926
6 · The paper itself

Abstract

purposePractice facilitators ("facilitators") can play an important role in supporting primary care practices in performing quality improvement (QI), but they need complete and accurate clinical performance data from practices' electronic health records (EHR) to help them set improvement priorities, guide clinical change, and monitor progress. Here, we describe the strategies facilitators use to help practices perform QI when complete or accurate performance data are not available.

methodsSeven regional cooperatives enrolled approximately 1500 small-to-medium-sized primary care practices and 136 facilitators in EvidenceNOW, the Agency for Healthcare Research and Quality's initiative to improve cardiovascular preventive services. The national evaluation team analyzed qualitative data from online diaries, site visit field notes, and interviews to discover how facilitators worked with practices on EHR data challenges to obtain and use data for QI.

resultsWe found facilitators faced practice-level EHR data challenges, such as a lack of clinical performance data, partial or incomplete clinical performance data, and inaccurate clinical performance data. We found that facilitators responded to these challenges, respectively, by using other data sources or tools to fill in for missing data, approximating performance reports and generating patient lists, and teaching practices how to document care and confirm performance measures. In addition, facilitators helped practices communicate with EHR vendors or health systems in requesting data they needed. Overall, facilitators tailored strategies to fit the individual practice and helped build data skills and trust.

conclusionFacilitators can use a range of strategies to help practices perform data-driven QI when performance data are inaccurate, incomplete, or missing. Support is necessary to help practices, particularly those with EHR data challenges, build their capacity for conducting data-driven QI that is required of them for participating in practice transformation and performance-based payment programs. It is questionable how practices with data challenges will perform in programs without this kind of support.

Indexed as

Quality ImprovementElectronic Health RecordsPrimary Health CareQualitative ResearchUnited StatesElectronic Health RecordsEvidenceNOWHealth Information TechnologyPractice FacilitationPrimary Care PracticeQuality Improvement

Identifiers

PMID29743223
PMCPMC5972525

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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.