Evidence map›Paper›PMID 29742756›Full record

ArticleApplied clinical informatics2018

Applying User-Centered Design Methods to the Development of an mHealth Application for Use in the Hospital Setting by Patients and Care Partners.

Brittany Couture, Elizabeth Lilley, Frank Chang, Ann DeBord Smith, Jessica Cleveland, Awatef Ergai, Zachary Katsulis, James Benneyan, Esteban Gershanik, David W Bates and 1 more

Abstract read
In one paragraph

Article in Applied clinical informatics, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
26citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

26 citing papers in PubMed, 2 syntheses or guidelines pooled it.

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  18. Informatics opportunities to involve patients in hospital safety: a conceptual model.Journal of the American Medical Informatics Association : JAMIA · 2020
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Brittany CoutureDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
Elizabeth LilleyDepartment of Medicine, Harvard Medical School, Boston, Massachusetts, United States.
Frank ChangClinical Informatics, Partners eCare, Partners Healthcare Systems, Boston, Massachusetts, United States.
Ann DeBord SmithDepartment of Medicine, Harvard Medical School, Boston, Massachusetts, United States.
Jessica ClevelandNortheastern University HealthCare Systems Engineering Institute, Boston, Massachusetts, United States.
Awatef ErgaiNortheastern University HealthCare Systems Engineering Institute, Boston, Massachusetts, United States.
Zachary KatsulisNortheastern University HealthCare Systems Engineering Institute, Boston, Massachusetts, United States.
James BenneyanNortheastern University HealthCare Systems Engineering Institute, Boston, Massachusetts, United States.
Esteban GershanikDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
David W BatesDivision of General Internal Medicine and Primary Care, Brigham and Women's Hospital, Boston, Massachusetts, United States.
Sarah A CollinsDepartment of Biomedical Informatics, Columbia University, New York, New York, United States.

Funding

Making Acute Care More Patient-CenteredP30HS023535 · AHRQ · BRIGHAM AND WOMEN'S HOSPITAL · PI BATES, DAVID W., MD,MSC · 2014 to 2017
$3.9M
AHRQ HHS P30 HS023535NIA NIH HHS L30 AG051270
6 · The paper itself

Abstract

introductionDeveloping an optimized and user-friendly mHealth application for patients and family members in the hospital environment presents unique challenges given the diverse patient population and patients' various states of well-being.

objectiveThis article describes user-centered design methods and results for developing the patient and family facing user interface and functionality of MySafeCare, a safety reporting tool for hospitalized patients and their family members.

methodsIndividual and group usability sessions were conducted with specific testing scenarios for participants to follow to test the usability and functionality of the tool. Participants included patients, family members, and Patient and Family Advisory Council (PFAC) members. Engagement rounds were also conducted on study units and lessons learned provided additional information to the usability work. Usability results were aligned with Nielsen's Usability Heuristics.

resultsEleven patients and family members and 25 PFAC members participated in usability testing and over 250 patients and family members were engaged during research team rounding. Specific themes resulting from the usability testing sessions influenced the changes made to the user interface design, workflow functionality, and terminology.

conclusionUser-centered design should focus on workflow functionality, terminology, and user interface issues for mHealth applications. These themes illustrated issues aligned with four of Nielsen's Usability Heuristics: match between system and the real world, consistency and standards, flexibility and efficiency of use, and aesthetic and minimalist design. We identified workflow and terminology issues that may be specific to the use of an mHealth application focused on safety and used by hospitalized patients and their families.

Indexed as

CaregiversFamilyHospitalsMobile ApplicationsTelemedicineHumansSafetyUser-Computer InterfaceWorkflow

Identifiers

PMID29742756
PMCPMC5943079

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.