Evidence map›Paper›PMID 29707865›Full record

ArticleHealth expectations : an international journal of public participation in health care and health policy2018

Co-designing for quality: Creating a user-driven tool to improve quality in youth mental health services.

Christina L Hackett, Gillian Mulvale, Ashleigh Miatello

Open access · goldAbstract read
In one paragraph

Article in Health expectations : an international journal of public participation in health care and health policy, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 47 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
47citing papers in PubMed, 3 pooled it
11.5field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

47 citing papers in PubMed, 3 syntheses or guidelines pooled it, 92 citations in OpenAlex.

  1. Pooled it
  2. Pooled it
  3. Therapeutic Landscapes and Psychiatric Care Facilities: A Qualitative Meta-Analysis.International journal of environmental research and public health · 2022
    Pooled it
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  13. Youth Care Stories: A Scoping Review Into What, Why and How Narrative Approaches Understand and Improve Quality of Care for Young People.Health expectations : an international journal of public participation in health care and health policy · 2025
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  19. A qualitative evaluation of a co-design process involving young people at risk of suicide.Health expectations : an international journal of public participation in health care and health policy · 2024
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors at 2 institutions in 1 country.

Christina L HackettHealth Policy, McMaster University, Hamilton, ON, Canada.ORCID 0000-0002-0844-3434
Gillian MulvaleDeGroote School of Business, McMaster University, Hamilton, ON, Canada.
Ashleigh MiatelloHealth Policy, McMaster University, Hamilton, ON, Canada.
Hamilton Health Sciences · CAMcMaster University · CA

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundAlthough high quality mental health care for children and youth is a goal of many health systems, little is known about the dimensions of quality mental health care from users' perspectives. We engaged young people, caregivers and service providers to share experiences, which shed light on quality dimensions for youth mental health care.

methodsUsing experience-based co-design, we collected qualitative data from young people aged 16-24 with a mental disorder (n = 19), identified caregivers (n = 12) and service providers (n = 14) about their experiences with respect to youth mental health services. Experience data were collected using multiple approaches including interviews, a suite of online and smartphone applications (n = 22), and a co-design event (n = 16) and analysed to extract touch points. These touch points were used to prioritize and co-design a user-driven prototype of a questionnaire to provide feedback to service providers.

findingsYoung people, caregiver and service provider reports of service experiences were used to identify aspects of care quality at eight mental health service contact points: Access to mental health care; Transfer to/from hospital; Intake into hospital; Services provided; Assessment and treatment; Treatment environment; and Caregiver involvement in care. In some cases, low quality care was harmful to users and their caregivers. Young people co-designed a prototype of a user-driven feedback questionnaire to improve quality of service experiences that was supported by service providers and caregivers at the co-design event.

conclusionBy using EBCD to capture in-depth data regarding experiences of young people, their caregivers and service providers, study participants have begun to establish a baseline for acceptable quality of mental health care for young people.

Indexed as

FeedbackMental Health ServicesQuality of Health CareSurveys and QuestionnairesAdolescentCaregiversFemaleFocus GroupsHumansMaleMental DisordersPatient Care TeamPatient SatisfactionQualitative ResearchYoung Adultcaregiverschild and youth mental health servicesexperience-based co-designquality improvementservice providersyouth

Identifiers

PMID29707865
PMCPMC6250867
OpenAlexW2800544011

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.