ArticlePloS one2018
The contribution of open comments to understanding the results from the Hospital Survey on Patient Safety Culture (HSOPS): A qualitative study.
Article in PloS one, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
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Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Pooled it
- Monitoring Redeployment-Associated Burnout in Healthcare Workers: A Real-Time Approach Using Ecological Momentary Assessment.Healthcare (Basel, Switzerland) · 2025Article
- Exploring nurses' perspectives on patient safety culture in neonatal intensive care units: a phenomenological study.BMC nursing · 2025Article
- Healthcare workers perceptions of patient safety culture in selected Ghanaian regional hospitals: a qualitative study.BMC psychology · 2024Article
- Systematic RADaR analysis of responses to the open-ended question in the Culture of Care Barometer survey of a Dutch hospital.BMJ open · 2024Article
- Measuring the work environment among healthcare professionals: Validation of the Dutch version of the Culture of Care Barometer.PloS one · 2024Article
- Healthcare provider perceptions of safety culture: A multi-site study using the safety attitudes questionnaire.Exploratory research in clinical and social pharmacy · 2023Article
- A Brief Assessment of Patient Safety Culture in Anesthesia and Intensive Care Departments.Healthcare (Basel, Switzerland) · 2023Article
- Patient safety culture in neonatal intensive care units: A qualitative content analysis.Frontiers in public health · 2023Article
- Analysis of the convergence of the Safety Attitudes Questionnaire and the Hospital Survey on Patient Safety Culture.Revista brasileira de enfermagem · 2022Article
- Safety culture in a major accredited Irish university teaching hospital: a mixed methods study using the safety attitudes questionnaire.Irish journal of medical science · 2020Article
- Exploring the role of managers in the development of a safety culture in seven French healthcare facilities: a qualitative study.BMC health services research · 2020Article
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3 authors.
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Abstract
introductionTo develop high-quality and safe healthcare, a good safety culture is an important feature of healthcare-providing structures. The objective of this study was to analyze the qualitative data of the comments section of a Hospital Survey on Patient Safety (HSOPS) questionnaire to clarify the answers given to the closed questions.
methodUsing the original data from a cross-sectional survey of 5,064 employees at a single university hospital in France, we conducted a qualitative study by analyzing the comments of a HSOPS survey and conducting in-depth interviews with 19 healthcare providers. We submitted the comments and the interviews to a thematic analysis.
resultsA total of 3,978 questionnaires were returned, with 247 comments collected. The qualitative analysis identified several structural failures. The main categories of the open comments were concordant with the lowest dimension scores found in the quantitative analysis. The most frequently reported failures were related to the staffing and hospital management support dimensions. The healthcare professionals perceived the lack of resources, including understaffing, as the major barrier to the development of a patient safety culture. Concrete organizational issues related to hospital handoffs and risk coordination were identified, such as transfers from the emergency departments and the lack of feedback following self-reporting of incidents.
conclusionThe analysis of the open comments complemented the HSOPS scores, increasing the level of detail in the description of the hospital's patient safety culture. Combined with a classical quantitative approach used in HSOPS-based surveys, the qualitative analysis of open comments is useful to identify organizational weaknesses within the hospital.
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