Evidence map›Paper›PMID 29651600›Full record

Trial reportThe journal of behavioral health services & research2019

Measuring Quality of Care in Community Mental Health: Validation of Concordant Clinician and Client Quality-of-Care Scales.

Lauren Luther, Sadaaki Fukui, Jennifer M Garabrant, Angela L Rollins, Gary Morse, Nancy Henry, Dawn Shimp, Timothy Gearhart, Michelle P Salyers

Abstract readRandomized Controlled TrialValidation Study
PubMed Full text at PMC Publisher
In one paragraph

Trial report in The journal of behavioral health services & research, 2019. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed.

  1. Initial Co-Design Development of a Questionnaire to Measure Patient Preferences in a Danish Mental Healthcare Setting.Health expectations : an international journal of public participation in health care and health policy · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Lauren LutherDepartment of Psychology, Indiana University-Purdue University Indianapolis (IUPUI), 402 North Blackford Street, LD 124, Indianapolis, Indiana, 46220, USA. lutherl@iupui.edu.ORCID 0000-0003-2637-4361
Sadaaki FukuiCenter for Mental Health Research and Innovation, University of Kansas School of Social Welfare, 1545 Lilac Lane, Twente Hall, Lawrence, KS, 66045, USA.
Jennifer M GarabrantDepartment of Psychology, Indiana University-Purdue University Indianapolis (IUPUI), 402 North Blackford Street, LD 124, Indianapolis, Indiana, 46220, USA.
Angela L RollinsACT Center of Indiana, 402 North Blackford Street, LD 124, Indianapolis, IN, 46220, USA.
Gary MorsePlaces for People, Inc., 4130 Lindell Boulevard, St. Louis, MO, 63108, USA.
Nancy HenryDepartment of Psychology, Indiana University-Purdue University Indianapolis (IUPUI), 402 North Blackford Street, LD 124, Indianapolis, Indiana, 46220, USA.
Dawn ShimpDepartment of Psychology, Indiana University-Purdue University Indianapolis (IUPUI), 402 North Blackford Street, LD 124, Indianapolis, Indiana, 46220, USA.
Timothy GearhartFour County Counseling Center, 1015 Michigan Avenue, Logansport, IN, 46947, USA.
Michelle P SalyersDepartment of Psychology, Indiana University-Purdue University Indianapolis (IUPUI), 402 North Blackford Street, LD 124, Indianapolis, Indiana, 46220, USA.

Funding

Indiana Clinical and Translational Sciences InstituteUL1TR001108 · NCATS · INDIANA UNIVERSITY INDIANAPOLIS · PI DENNE, SCOTT C., SHEKHAR, ANANTHA · 2013 to 2017
$23.3M
NCATS NIH HHS UL1 TR001108
6 · The paper itself

Abstract

Measuring quality of care can transform care, but few tools exist to measure quality from the client's perspective. The aim of this study was to create concordant clinician and client self-report quality-of-care scales in a sample of community mental health clinicians (n = 189) and clients (n = 469). The client scale had three distinct factors (Person-Centered Care, Negative Staff Interactions, and Inattentive Care), while the clinician scale had two: Person-Centered Care and Discordant Care. Both versions demonstrated adequate internal consistency and validity with measures related to satisfaction and the therapeutic relationship. These measures are promising, brief quality assessment tools.

Indexed as

Community Mental Health ServicesPatient SatisfactionQuality Indicators, Health CareAdultCounselorsFemaleHumansMaleMiddle AgedPatient-Centered CareProfessional-Patient RelationsPsychology, MedicalPsychometricsQuality of Health CareReproducibility of ResultsSelf ReportCommunity mental healthPerson-centered careQuality of careScale development

Identifiers

PMID29651600
PMCPMC6185830

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.