What can we learn from patients' perspectives on the quality and safety of hospital care?

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

Who cites it

9 citing papers in PubMed, 2 syntheses or guidelines pooled it.

1. Highlighting global inequities in health services quality research: a systematic review and quantitative evidence (2014-2023).Health research policy and systems · 2025
   Pooled it
2. How is patient involvement measured in patient centeredness scales for health professionals? A systematic review of their measurement properties and content.BMC health services research · 2019
   Pooled it
3. Contributing Factors to Safety: What Hospitalized Patients Can Tell Us? A Cross-Sectional Study.The International journal of health planning and management · 2025
   Article
4. Improving hospital safety for patients with chronic kidney disease: a mixed methods study.BMC nephrology · 2021
   Article
5. A qualitative study of National Health Service (NHS) complaint-responses.BMC health services research · 2021
   Article
6. Mental ill-health among health and social care professionals: an analysis using administrative data.International journal of population data science · 2021
   Article
7. Patient experience in co-production of care: perceptions about patient safety protocols.Revista latino-americana de enfermagem · 2020
   Article
8. Use of WHO standards to improve quality of maternal and newborn hospital care: a study collecting both mothers' and staff perspective in a tertiary care hospital in Italy.BMJ open quality · 2019
   Article
9. Involving Patients and Families in the Analysis of Suicides, Suicide Attempts, and Other Sentinel Events in Mental Healthcare: A Qualitative Study in The Netherlands.International journal of environmental research and public health · 2018
   Article

Corrections and comments

• Comment on
  What can patients tell us about the quality and safety of hospital care? Findings from a UK multicentre survey study.2018

Authors and funding

2 authors.

Funding

No grant is acknowledged in the PubMed record.

Abstract

PubMed holds no abstract for this paper.

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