ArticleJournal of medical Internet research2018
Growth Dynamics of Patient-Provider Internet Communication: Trend Analysis Using the Health Information National Trends Survey (2003 to 2013).
Article in Journal of medical Internet research, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers.
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Who cites it
28 citing papers in PubMed.
- Providing Beyond Clinic Hours: A Single-center Analysis of Patient Portal Communication in Pediatric Orthopaedic Care.Journal of the Pediatric Orthopaedic Society of North America · 2026Article
- PROTOCOL: The Application of Information and Communication Technologies in Physical Activity Interventions for Breast Cancer: A Scoping Review Protocol.Campbell systematic reviews · 2025Article
- Leveraging large language models for generating responses to patient messages-a subjective analysis.Journal of the American Medical Informatics Association : JAMIA · 2024Article
- Characterization of patient portal messaging use and content among a pediatric atopic dermatitis population: A cross-sectional study.Journal of the American Academy of Dermatology · 2024Article
- Factors Associated With Online Patient-Provider Communications Among Cancer Survivors in the United States During COVID-19: Cross-sectional Study.JMIR cancer · 2023Article
- Long-term effects on depression and anxiety of an internet-based stepped care intervention for patients with cancer and symptoms of depression and anxiety. The U-CARE AdultCan trial.Internet interventions · 2023Article
- The Impact of the COVID-19 Pandemic on Internet Use and the Use of Digital Health Tools: Secondary Analysis of the 2020 Health Information National Trends Survey.Journal of medical Internet research · 2022Article
- Comparing Survivors of Cancer in Population-Based Samples With Those in Online Cancer Communities: Cross-sectional Questionnaire Study.JMIR cancer · 2022Article
- Early Adopters of Apple Health Records at a Large Academic Medical Center: Cross-sectional Survey of Users.Journal of medical Internet research · 2022Article
- Article
- Email Patient-Provider Communication and Cancer Screenings Among US Adults: Cross-sectional Study.JMIR cancer · 2021Article
- Classification of patient- and clinician-generated secure messages using a theory-based taxonomy.Health science reports · 2021Article
- Willingness to Adopt Health Information Among Social Question-and-Answer Community Users in China: Cross-sectional Survey Study.Journal of medical Internet research · 2021Article
- Patterns and Influencing Factors of eHealth Tools Adoption Among Medicaid and Non-Medicaid Populations From the Health Information National Trends Survey (HINTS) 2017-2019: Questionnaire Study.Journal of medical Internet research · 2021Article
- Persistent digital divide in health-related internet use among cancer survivors: findings from the Health Information National Trends Survey, 2003-2018.Journal of cancer survivorship : research and practice · 2021Article
- Associations Between Patient Health Outcomes and Secure Message Content Exchanged Between Patients and Clinicians: Retrospective Cohort Study.Journal of medical Internet research · 2020Article
- The Impact of Previsit Contextual Data Collection on Patient-Provider Communication and Patient Activation: Study Protocol for a Randomized Controlled Trial.JMIR research protocols · 2020Article
- Patient Portal Barriers and Group Differences: Cross-Sectional National Survey Study.Journal of medical Internet research · 2020Article
- Disparities in Secure Messaging Uptake Between Patients and Physicians: Longitudinal Analysis of Two National Cross-Sectional Surveys.Journal of medical Internet research · 2020Article
- Primary Care Physicians' Experiences With and Strategies for Managing Electronic Messages.JAMA network open · 2019Article
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundCommunication is key in chronic disease management, and the internet has altered the manner in which patients and providers can exchange information. Adoption of secure messaging differs among patients due to the digital divide that keeps some populations from having effective access to online resources.
objectiveThis study aimed to examine the current state of online patient-provider communication, exploring trends over time in the use of online patient-provider communication tools.
methodsA 3-part analytic process was used to study the following: (1) reanalysis, (2) close replication across years, and (3) trend analysis extension. During the reanalysis stage, the publicly available Health Information National Trends Survey (HINTS) 1 and 2 data were used with the goal of identifying the precise analytic methodology used in a prior study, published in 2007. The original analysis was extended to add 3 additional data years (ie, 2008, 2011, and 2013) using the original analytical approach with the purpose of identifying trends over time. Multivariate logistic regression was used to analyze pooled data across all years, with year as an added predictor, in addition to a model for each individual data year.
resultsThe odds of internet users to communicate online with health care providers was significantly and increasingly higher year-over-year, starting in 2003 (2005: odds ratio [OR] 1.31, 95% CI 1.03-1.68; 2008: OR 2.14, 95% CI 1.76-2.59; 2011: OR 2.92, 95% CI 2.33-3.66; and 2013: OR 5.77; 95% CI 4.62-7.20). Statistically significant socio-economic factors found to be associated with internet users communicating online with providers included age, having health insurance, having a history of cancer, and living in an urban area of residence.
conclusionsThe proportion of internet users communicating online with their health care providers has significantly increased since 2003. Although these trends are encouraging, access challenges still exist for some groups, potentially giving rise to a new set of health disparities related to communication.
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