Evidence map›Paper›PMID 29541290›Full record

ArticleThe Pan African medical journal2017

[Patient complaints: an opportunity to improve the quality of care of older people with multimorbidity in Burkina Faso].

Hervé Hien, Macaire Ouédraogo, Abdramane Berthé, Blahima Konaté, Nadia Toé, Maxime Koiné Drabo, Adiara Millogo, Fatoumata Badini-Kinda, Nicolas Meda, Jean Macq

Open access · goldAbstract read
In one paragraph

Article in The Pan African medical journal, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed, 1 pooled it
0.3field-weighted citation impact, top 35% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed, 1 synthesis or guideline pooled it, 3 citations in OpenAlex.

  1. Pooled it
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors at 5 institutions in 2 countries.

Hervé HienCentre MURAZ, Bobo-Dioulasso, Burkina Faso.
Macaire OuédraogoCentre Hospitalier Universitaire Sourô Sanou, Bobo-Dioulasso, Burkina Faso.
Abdramane BerthéCentre MURAZ, Bobo-Dioulasso, Burkina Faso.
Blahima KonatéCentre MURAZ, Bobo-Dioulasso, Burkina Faso.
Nadia ToéCentre Hospitalier Universitaire Sourô Sanou, Bobo-Dioulasso, Burkina Faso.
Maxime Koiné DraboInstitut de Recherche en Sciences de la Santé, Bobo-Dioulasso, Burkina Faso.
Adiara MillogoCentre MURAZ, Bobo-Dioulasso, Burkina Faso.
Fatoumata Badini-KindaUniversité de Ouagadougou UFR/SH, Burkina Faso.
Nicolas MedaCentre MURAZ, Bobo-Dioulasso, Burkina Faso.
Jean MacqUniversité Catholique de Louvain, IRSS, Bruxelles, Belgique.
Centre Muraz · BFNazi Boni University · BFInstitut de Recherche en Sciences de la Santé · BFUCLouvain · BEUniversité Joseph Ki-Zerbo · BF

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

introductionLittle data exist on patient complaints to identify the strategy for the improvement of the quality of care of older people with multimorbidities. The aim of this study was to investigate the complaints of older people with multimorbidities at the health care facilities in Bobo-Dioulasso, Burkina Faso.

methodsWe conducted a cross-sectional study in the health care facilities in Bobo-Dioulasso from November 2013 to February 2014. Older people aged 60 years or more, with at least a chronic disease, examined in ambulatory or in hospital during the study period were included. Qualitative interviews were conducted using a semi-structured questionnaire. A content analysis was performed.

resultsWe recorded the complaints related to long waiting time for health care, unsuitable hospital transfer service, lack of shared information on diseases and unsuitable hospitality conditions for older patients come to consultation and hospitalization.

conclusionImprovement strategies should include the renovation and extension of the waiting rooms in the health care facilities, the separation of chronic care practice from acute care practice in ambulatory and in hospital, the support to the empowerment through a better communication with the patient, a community mutual assistance group and the involvement of family members.

Indexed as

Quality ImprovementQuality of Health CareAgedAged, 80 and overBurkina FasoChronic DiseaseCross-Sectional StudiesDelivery of Health CareFemaleHumansMaleMiddle AgedMultimorbidityPatient SatisfactionSurveys and Questionnairescarechronic diseasescomplaintshealth care facilitiesmultimorbiditiesOlder people

Identifiers

PMID29541290
PMCPMC5847132
OpenAlexW2763794163

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.