ReviewYonsei medical journal2018
Emotional Labor and Burnout: A Review of the Literature.
Review in Yonsei medical journal, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 80 papers, 4 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
80 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- The influence of age on emotion-regulatory strategies, emotional work demands, and health/work outcomes: a systematic PRISMA literature review with narrative synthesis.BMC psychology · 2026Pooled it
- Managing Emotions at Work: A TCCM Systematic Literature Review of Empirical Emotional Labour Research.PsyCh journal · 2026Pooled it
- Relationships between emotional labor, job burnout, and emotional intelligence: an analysis combining meta-analysis and structural equation modeling.BMC psychology · 2024Pooled it
- The Use of Music to Manage Burnout in Nurses: A Systematic Review.American journal of health promotion : AJHP · 2022Pooled it
- Protection, preparation or processing support for medical students' emotional challenges in work-based learning-a grounded theory.Advances in health sciences education : theory and practice · 2026Article
- Network analysis of the relationships between psychological capital and emotional exhaustion in clinical nurses during the post-epidemic period.Social psychiatry and psychiatric epidemiology · 2026Article
- Article
- Perceived organizational support profiles and their moderating role in the association between emotional labor and work engagement among Chinese healthcare workers: a latent profile analysis.BMC health services research · 2026Article
- Authentic Emotional Displays and Job Burnout Among Preschool Teachers: A Chain Mediation Model of Psychological Capital and Family-Work Conflict.Behavioral sciences (Basel, Switzerland) · 2026Article
- How does emotional labor relate to emotional exhaustion among university counselors? the differential moderating roles of psychological detachment.BMC psychology · 2026Article
- "A Fire in My Belly": The Health of Community Workers Who Support Women Survivors of Intimate Partner Violence.Violence against women · 2026Article
- The relationship between role stress and compassion fatigue of medical workers: the mediating role of emotional labor and the moderating role of positive psychological capital.BMC psychology · 2026Article
- Heart rate variability and burnout risk among healthy employees in jobs involving interaction with others.Frontiers in physiology · 2026Article
- Emotional labor and professional identity among pre-service early childhood teachers: the mediating role of emotional exhaustion and the moderating role of social and emotional competence.Frontiers in psychology · 2026Article
- The hidden toll of colleague absenteeism: exploring its impact on emotional strain and burnout among frontline health workers in Nigeria.Frontiers in psychology · 2026Article
- Emotional labor and occupational well-being among endoscopy healthcare workers: a moderated serial mediation model.Frontiers in public health · 2026Article
- Topic modeling of workplace bullying discourse following legal regulation in South Korea.Frontiers in public health · 2026Article
- Gender as a moderator of the relationship between workplace violence and burnout among healthcare professionals.Frontiers in public health · 2026Article
- The impact of emotional labor on turnover intention: the mediating role of job burnout and the moderating role of perceived organizational support.Frontiers in psychology · 2026Article
- To find oneself in existential motion through unfamiliar terrain: A phenomenological Reflective Lifeworld Research study of becoming a parent to a child expressing a transgender or gender diverse identity in Sweden.International journal of transgender health · 2026Article
20 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
This literature review was conducted to investigate the association between emotional labor and burnout and to explore the role of personality in this relationship. The results of this review indicate that emotional labor is a job stressor that leads to burnout. Further examination of personality traits, such as self-efficacy and type A behavior pattern, is needed to understand the relationships between emotional labor and health outcomes, such as burnout, psychological distress, and depression. The results also emphasized the importance of stress management programs to reduce the adverse outcomes of emotional labor, as well as coping repertories to strengthen the personal potential suitable to organizational goals. Moreover, enhancing employees' capacities and competence and encouraging a positive personality through behavior modification are also necessary.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.