Evidence map›Paper›PMID 29435975›Full record

SynthesisHealth services research2018

Quantifying Magnitude of Group-Level Differences in Patient Experiences with Health Care.

Denise D Quigley, Marc N Elliott, Claude Messan Setodji, Ron D Hays

Abstract readSystematic Review
In one paragraph

Synthesis in Health services research, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 33 papers.

0numbers the graph read from it
0cells of the map it votes in
33citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

33 citing papers in PubMed.

  1. Private Equity Ownership in Hospice Care: A Systematic Review (2012-2026).The American journal of hospice & palliative care · 2026
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  16. How responding in Spanish affects CAHPS results.BMC health services research · 2022
    Article
  17. Hospice Care Experiences Among Decedents With Huntington's Disease.Journal of pain and symptom management · 2022
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Denise D QuigleyRAND Corporation, Santa Monica, CA.ORCID 0000-0002-3815-908X
Marc N ElliottRAND Corporation, Santa Monica, CA.ORCID 0000-0002-7147-5535
Claude Messan SetodjiRAND Corporation, Pittsburgh, PA.
Ron D HaysDivision of General Internal Medicine & Health Services Research, UCLA, Los Angeles, CA.

Funding

Continuation of Consumer Assessment of Healthcare Providers and Systems CAHPS IVU18HS016980 · AHRQ · RAND CORPORATION · PI HAYS, RONALD DALE · 2007 to 2016
$14.7M
AHRQ HHS U18 HS016980
6 · The paper itself

Abstract

objectiveReview approaches assessing magnitude of differences in patient experience scores between different providers. DATA SOURCES: 1990-2016 literature. STUDY

designSystematic literature review. DATA EXTRACTION

methodsOf 812 articles mentioning "CAHPS," "patient experience," "patient satisfaction," "important(ce)," "difference," or "significance," we identified 79 possible articles, yielding 35 for data abstraction. We included 22 articles measuring magnitude of differences in patient experiences. PRINCIPAL

findingsWe identified three main ways of estimating magnitude of differences in patient experience scores: (1) by distribution/range of patient experience variable, (2) against external anchor, and (3) comparing a difference in patient experience on one covariate to differences in patient experience on other covariates.

conclusionsWe suggest routine estimation of magnitude in patient experience research. More work is needed documenting magnitude of differences between providers to make patient experience data more interpretable and usable.

Indexed as

Patient SatisfactionHumansQuality of Health CareResearch DesignSurveys and QuestionnairesPatient assessmentquality of care/patient safety (measurement)systematic reviews/meta-analyses

Identifiers

PMID29435975
PMCPMC6056572

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.