Evidence map›Paper›PMID 29362007›Full record

ArticlePrimary health care research & development2018

Building capacity in primary care: the implementation of a novel 'Pharmacy First' scheme for the management of UTI, impetigo and COPD exacerbation.

Fiona Stewart, Gail Caldwell, Kirstin Cassells, Jonathan Burton, Anne Watson

Open access · bronzeAbstract read
In one paragraph

Article in Primary health care research & development, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
23citing papers in PubMed, 2 pooled it
1.8field-weighted citation impact, top 15% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

23 citing papers in PubMed, 2 syntheses or guidelines pooled it, 35 citations in OpenAlex.

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  11. "Antibiotics (Basel, Switzerland) · 2025
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  20. Releasing GP capacity with pharmacy prescribing support and New Ways of Working: a prospective observational cohort study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2018
    Observational
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors at 4 institutions in 2 countries.

Fiona Stewart1Associate Postgraduate Pharmacy Dean,NHS Education for Scotland,Formerly Lead Pharmacist (Primary and Community Care), NHS Forth Valley,Scotland.
Gail Caldwell2Director of Pharmacy,NHS Ayrshire and Arran,Formerly Director of Pharmacy, NHS Forth Valley,Scotland.
Kirstin Cassells3Community Pharmacy Development Pharmacist,NHS Forth Valley, Formerly Community Pharmacy Champion, NHS Forth Valley,Scotland.
Jonathan Burton4Community Pharmacist, Community Pharmacy Forth Valley,Scotland.
Anne Watson5Professor,Postgraduate Pharmacy Dean, NHS Education for Scotland,Scotland.
NHS Education for Scotland · GBAmerican Pharmacists Association · USNHS Ayrshire and Arran · GBNHS Forth Valley · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

AimThis service aimed to improve patient access to treatment for urinary tract infections (UTI), impetigo and exacerbation of chronic obstructive pulmonary disease (COPD) and relieve pressure on general practice and out of hours services.

backgroundIn 2016, a service (Pharmacy First) was introduced in Forth Valley for the management of UTI, impetigo and exacerbation of COPD using patient group directions in community pharmacies. Trained pharmacists supplied a limited range of prescription medicines. Pathways for GP referral were defined. After 5 months of implementation, the service was evaluated.

methodsA quantitative evaluation was undertaken. Feedback was sought from patients, GPs, pharmacists and GP reception staff, using structured questionnaires. Pharmacy records were used to assess referrals and pharmacy data summarised the number and type of consultations. Basic cost data was obtained from the Health Board.FindingsIn all, 75 pharmacies (of 76), and all 55 GP practices in the area, participated in the service. Over a 5-month period, 1189 cases were managed, the majority being for UTI (75.4%) followed by impetigo (15.2%), then COPD (9.3%). Of all cases, 77.9% were prescribed medication by the pharmacist, 9.1% were given advice only and 16.7% were referred to the GP. Independent clinical assessment of a random sample of 30 GP referrals considered all to be 'appropriate'. Feedback was received from 69 pharmacists, 34 GPs, 54 reception staff and 73 patients. Patients were very satisfied with the service, most frequently citing the 'quick and efficient' access to treatment, and a 'professional service'. Two thirds of GPs (67%) and 59% of reception staff found the service useful, mainly because it reduced pressure on GP appointments. A further cost benefit evaluation would allow objective assessment of the value of this service.

Indexed as

AdultAgedAged, 80 and overCapacity BuildingCommunity Pharmacy ServicesFemaleHumansImpetigoMaleMiddle AgedPatient SatisfactionPrescription DrugsPrimary Health CarePulmonary Disease, Chronic ObstructiveScotlandSurveys and QuestionnairesPrescription Drugsacute minor infectioncommunity pharmacypatient satisfactionquantitative evaluationservice delivery

Identifiers

PMID29362007
PMCPMC6692826
OpenAlexW2789477888

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.