Evidence map›Paper›PMID 29326179›Full record

ArticleSexually transmitted infections2018

Mixed-methods evaluation of a novel online STI results service.

Jo Gibbs, Catherine R H Aicken, Lorna J Sutcliffe, Voula Gkatzidou, Laura J Tickle, Kate Hone, S Tariq Sadiq, Pam Sonnenberg, Claudia S Estcourt

Open access · hybridAbstract readEvaluation Study
In one paragraph

Article in Sexually transmitted infections, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed, 1 pooled it
1.4field-weighted citation impact, top 22% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 1 synthesis or guideline pooled it, 21 citations in OpenAlex.

  1. Pooled it
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  5. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors at 4 institutions in 1 country.

Jo GibbsCentre for Population Research in Sexual Health and HIV, Institute of Global Health, University College London, London, UK.ORCID 0000-0001-5696-0260
Catherine R H AickenCentre for Population Research in Sexual Health and HIV, Institute of Global Health, University College London, London, UK.ORCID 0000-0001-7515-3667
Lorna J SutcliffeBlizard Institute, Barts and The London School of Medicine and Dentistry, Queen Mary University of London, London, UK.
Voula GkatzidouCollege of Engineering, Design and Physical Sciences, Brunel University London, Uxbridge, UK.
Laura J TickleBlizard Institute, Barts and The London School of Medicine and Dentistry, Queen Mary University of London, London, UK.
Kate HoneCollege of Engineering, Design and Physical Sciences, Brunel University London, Uxbridge, UK.
S Tariq SadiqApplied Diagnostic Research and Evaluation Unit, Institute for Infection and Immunity, St George's University of London, London, UK.
Pam SonnenbergCentre for Population Research in Sexual Health and HIV, Institute of Global Health, University College London, London, UK.
Claudia S EstcourtBlizard Institute, Barts and The London School of Medicine and Dentistry, Queen Mary University of London, London, UK.
Queen Mary University of London · GBBrunel University of London · GBUniversity College London · GBSt George's, University of London · GB

Funding

Biotechnology and Biological Sciences Research CouncilChief Scientist OfficeMedical Research Council G0901608Wellcome Trust
6 · The paper itself

Abstract

objectivesEvidence on optimal methods for providing STI test results is lacking. We evaluated an online results service, developed as part of an eSexual Health Clinic (eSHC).

methodsWe evaluated the online results service using a mixed-methods approach within large exploratory studies of the eSHC. Participants were chlamydia- positive and negative users of online postal self-sampling services in six National Chlamydia Screening Programme (NCSP) areas and chlamydia-positive patients from two genitourinary medicine (GUM) clinics between 21 July 2014 and 13 March 2015. Participants received a discreetly worded National Health Service 'NHS no-reply' text message (SMS) informing them that their test results were ready and providing a weblink to a secure website. Participants logged in with their date of birth and mobile telephone or clinic number. Chlamydia-positive patients were offered online management. All interactions with the eSHC system were automatically logged and their timing recorded. Post-treatment, a service evaluation survey (n=152) and qualitative interviews (n=36) were conducted by telephone. Chlamydia-negative patients were offered a short online survey (n=274). Data were integrated.

results92% (134/146) of NCSP chlamydia-positive patients, 82% (161/197) of GUM chlamydia-positive patients and 89% (1776/1997) of NCSP chlamydia-negative participants accessed test results within 7 days. 91% of chlamydia-positive patients were happy with the results service; 64% of those who had tested previously found the results service better or much better than previous experiences. 90% of chlamydia-negative survey participants agreed they would be happy to receive results this way in the future. Interviewees described accessing results with ease and appreciated the privacy and control the two-step process gave them.

conclusionA discreet SMS to alert users/patients that results are available, followed by provision of results via a secure website, was highly acceptable, irrespective of test result and testing history. The eSHC results service afforded users privacy and control over when they viewed results without compromising access.

Indexed as

InternetAdolescentAdultAmbulatory Care FacilitiesChlamydia InfectionsDiagnostic Tests, RoutineDisease NotificationFemaleHumansMaleMass ScreeningPrivacySexual HealthSexually Transmitted DiseasesTelephoneText Messagingchlamydia infectionclinical sti careservice deliverytesting

Identifiers

PMID29326179
PMCPMC6288705
OpenAlexW2783813213

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.