Evidence map›Paper›PMID 29320539›Full record

Observational studyPloS one2018

The impact of electronic consultation on a Canadian tertiary care pediatric specialty referral system: A prospective single-center observational study.

Lillian Lai, Clare Liddy, Erin Keely, Amir Afkham, Julia Kurzawa, Nishard Abdeen, Tobey Audcent, Matthew Bromwich, Jason Brophy, Sasha Carsen and 19 more

Abstract readObservational Study
In one paragraph

Observational study in PloS one, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
25citing papers in PubMed, 4 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

25 citing papers in PubMed, 4 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Electronic consultations (E-consults) and their outcomes: a systematic review.Journal of the American Medical Informatics Association : JAMIA · 2020
    Pooled it
  4. Pooled it
  5. Article
  6. Article
  7. Article
  8. Article
  9. Article
  10. Article
  11. Assessment of multiple-opinion referrals and consults at the BC Children's Hospital Allergy Clinic.Allergy, asthma, and clinical immunology : official journal of the Canadian Society of Allergy and Clinical Immunology · 2023
    Article
  12. Article
  13. Review
  14. Article
  15. Telehealth in the times of SARS-CoV-2 infection for the otolaryngologist.World journal of otorhinolaryngology - head and neck surgery · 2020
    Review
  16. Article
  17. Article
  18. Article
  19. Article
  20. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

29 authors.

Lillian LaiDepartment of Pediatrics, Division of Cardiology, Children's Hospital of Eastern Ontario-Ottawa Children's Treatment Center (CHEO-OCTC), University of Ottawa, Ottawa, Ontario, Canada.ORCID 0000-0001-6854-7326
Clare LiddyDepartment of Family Medicine; C.T. Lamont Primary Healthcare Research Centre, Bruyere Research Institute, University of Ottawa, Ottawa, Ontario, Canada.
Erin KeelyDepartment of Medicine, Division of Endocrinology and Metabolism, The Ottawa Hospital, University of Ottawa, Ottawa, Ontario, Canada.
Amir AfkhamThe Champlain Local Health Integration Network, Ottawa, Ontario, Canada.
Julia KurzawaCHEO Research Institute, Ottawa, Ontario, Canada.
Nishard AbdeenDepartment of Medical Imaging, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Tobey AudcentDepartment of Pediatrics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Matthew BromwichDepartment of Surgery, Division of Otolaryngology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Jason BrophyDepartment of Pediatrics, Division of Infectious Diseases, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Sasha CarsenDepartment of Surgery, Division of Orthopedics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Annick FournierDepartment of Ophthalmology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Leigh Fraser-RobertsDepartment of Pediatrics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Hazen GandyDepartment of Psychiatry, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Charles HuiDepartment of Pediatrics, Division of Infectious Diseases, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Donna JohnstonDepartment of Pediatrics, Division of Hematology and Oncology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Kathryn KeelyDepartment of Pediatrics, Division of Community Pediatrics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Ken KontioDepartment of Surgery, Division of Orthopedics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Christine LamontagneDepartment of Anesthesiology and Pain Medicine, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Nathalie MajorDepartment of Pediatrics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Michael O'ConnorDepartment of Ophthalmology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Dhenuka RadhakrishnanDepartment of Pediatrics, Division of Pulmonology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Joe ReismanDepartment of Pediatrics, Division of Pulmonology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Marjorie RobbDepartment of Psychiatry, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Lindy SamsonDepartment of Pediatrics, Division of Infectious Diseases, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Erick SellDepartment of Pediatrics, Division of Neurology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
William SplinterDepartment of Anesthesiology and Pain Medicine, CHEO-OCTC, Roger Neilson's House, Palliative Care Program, University of Ottawa, Ottawa, Ontario, Canada.
Judy van StralenDepartment of Pediatrics, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Sunita VenkateswaranDepartment of Pediatrics, Division of Neurology, CHEO-OCTC, University of Ottawa, Ottawa, Ontario, Canada.
Kimmo MurtoDepartment of Anesthesiology and Pain Medicine, CHEO-OCTC, CHEO Research Institute, University of Ottawa, Ottawa, Ontario, Canada.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundChamplain BASE™ (Building Access to Specialists through eConsultation) is a web-based asynchronous electronic communication service that allows primary-care- practitioners (PCPs) to submit "elective" clinical questions to a specialist. For adults, PCPs have reported improved access and timeliness to specialist advice, averted face-to-face specialist referrals in up to 40% of cases and high provider satisfaction.

objectiveTo determine whether the expansion of eConsult to a pediatric setting would result in similar measures of improved healthcare system process and high provider acceptance reported in adults.

designProspective observational cohort study.

settingSingle Canadian tertiary-care academic pediatric hospital (June 2014-16) servicing 1.2 million people.

participants1. PCPs already using eConsult. 2.Volunteer pediatric specialists provided services in addition to their regular workload. 3.Pediatric patients (< 18 years-old) referred for none-acute care conditions. MAIN OUTCOMES AND MEASURES: Specialty service utilization and access, impact on PCP course-of-action and referral-patterns and survey-based provider satisfaction data were collected.

results1064 eConsult requests from 367 PCPs were answered by 23 pediatric specialists representing 14 specialty-services. The top three specialties represented were: General Pediatrics 393 cases (36.9%), Orthopedics 162 (15.2%) and Psychiatry 123 (11.6%). Median specialist response time was 0.9 days (range <1 hour-27 days), most consults (63.2%) required <10minutes to complete and 21/21(100%) specialist survey-respondents reported minimal workload burden. For 515/1064(48.4%) referrals, PCPs received advice for a new or additional course of action; 391/1064(36.7%) referrals resulted in an averted face-to-face specialist visit. In 9 specialties with complete data, the median wait-time was significantly less (p<0.001) for an eConsult (1 day, 95%CI:0.9-1.2) compared with a face-to-face referral (132 days; 95%CI:127-136). The majority (>93.3%) of PCPs rated eConsult as very good/excellent value for both patients and themselves. All specialist survey-respondents indicated eConsult should be a continued service. CONCLUSIONS AND RELEVANCE: Similar to adults, eConsult improves PCP access and timeliness to elective pediatric specialist advice and influences their care decisions, while reporting high end-user satisfaction. Further study is warranted to assess impact on resource utilization and clinical outcomes.

Indexed as

PediatricsReferral and ConsultationRemote ConsultationCanadaCaregiversCost SavingsHumansParentsPatient SatisfactionProspective StudiesTertiary Care Centers

Identifiers

PMID29320539
PMCPMC5761872

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.