ArticleJournal of the American Medical Informatics Association : JAMIA2018
Patient portal use and hospital outcomes.
Article in Journal of the American Medical Informatics Association : JAMIA, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 24 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
24 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Patient Portal Functionalities and Patient Outcomes Among Patients With Diabetes: Systematic Review.Journal of medical Internet research · 2020Pooled it
- Patient Portals Facilitating Engagement With Inpatient Electronic Medical Records: A Systematic Review.Journal of medical Internet research · 2019Pooled it
- Comparing Characteristics of Patients Who Connect Their iPhones to an Electronic Health Records System Versus Patients Who Connect Without Personal Devices: Cohort Study.Journal of medical Internet research · 2019Trial
- Engaging hospitalized patients with personalized health information: a randomized trial of an inpatient portal.Journal of the American Medical Informatics Association : JAMIA · 2019Trial
- Communication Barriers in Patient-Provider Interactions in Health Care: Scoping Review.Journal of medical Internet research · 2026Article
- Mobile phone infrastructure provides evidence of improved HIV viral load monitoring in Malawi.PLOS digital health · 2026Article
- Usability and Usefulness of Occupational Health Care Patient Portals: Patient-Based Cross-Sectional Study.JMIR human factors · 2025Article
- Implementation of an electronic patient portal in routine mental health care of hospitals in Germany - evaluation of attitudes of healthcare providers.BMC health services research · 2024Article
- Roger's diffusion of innovations theory and the adoption of a patient portal's digital anamnesis collection tool: study protocol for the MAiBest project.Implementation science communications · 2024Article
- Patient Portal Use and Risk of Readmissions in Decompensated Cirrhosis: Retrospective Study.JMIR formative research · 2023Article
- The association between electronic health information usage and patient-centered communication: a cross sectional analysis from the Health Information National Trends Survey (HINTS).BMC health services research · 2023Article
- Benefits of Information Technology in Healthcare: Artificial Intelligence, Internet of Things, and Personal Health Records.Healthcare informatics research · 2023Article
- Rural Access and Usage of Patient Portals: A 2019 Health Information National Trends Survey Analysis.Perspectives in health information managemen · 2022Article
- Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis.Journal of medical Internet research · 2021Article
- Evaluation of electronic health record-integrated digital health tools to engage hospitalized patients in discharge preparation.Journal of the American Medical Informatics Association : JAMIA · 2021Article
- Capturing the Impact of Patient Portals Based on the Quadruple Aim and Benefits Evaluation Frameworks: Scoping Review.Journal of medical Internet research · 2020Article
- Electronic patient portal utilization by neurology patients and association with outcomes.Health informatics journal · 2020Article
- Exploring the Digital Divide: Age and Race Disparities in Use of an Inpatient Portal.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2020Article
- Designing Inpatient Portals to Support Patient Agency and Dynamic Hospital Experiences.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2020Article
- Using Patient Portals to Improve Patient Outcomes: Systematic Review.JMIR human factors · 2019Review
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Objectives: To determine whether use of a patient portal during hospitalization is associated with improvement in hospital outcomes, 30-day readmissions, inpatient mortality, and 30-day mortality. Materials and Methods: We performed a retrospective propensity score-matched study that included all adult patients admitted to Mayo Clinic Hospital in Jacksonville, Florida, from August 1, 2012, to July 31, 2014, who had signed up for a patient portal account prior to hospitalization (N = 7538). Results: Out of the admitted patients with a portal account, 1566 (20.8%) accessed the portal while in the hospital. Compared to patients who did not access the portal, patients who accessed the portal were younger (58.8 years vs 62.3 years), had fewer elective admissions (54.2% vs 64.1%), were more frequently admitted to medical services (45.8% vs 35.2%), and were more likely to have liver disease (21.9% vs 12.9%) and higher disease severity scores (0.653 vs 0.456). After propensity score matching, there was no statistically significant difference between the 2 cohorts with respect to 30-day readmission (P = .13), inpatient mortality (P = .82), or 30-day mortality (P = .082). Conclusion: Use of the patient portal in the inpatient setting may not improve hospital outcomes. Future research should examine the association of portal use with more immediate inpatient health outcomes such as patient experience, patient engagement, medication reconciliation, and prevention of adverse events.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.