ArticleJournal of patient experience2017
Relationship Between Patient Satisfaction And Physician Characteristics.
Article in Journal of patient experience, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
29 citing papers in PubMed.
- Effect of Physician Gender and Race on Simulated Patients' Ratings and Confidence in Their Physicians: A Randomized Trial.JAMA network open · 2020Trial
- Predictors of patient satisfaction with anesthesia using the Press Ganey patient satisfaction survey.Anaesthesiology intensive therapy · 2026Article
- The Influence of Anesthesiologist Gender and Experience on Risk Understanding and Anxiety Changes After Online Preoperative Patient Education: A Sub-Analysis of the iPREDICT Randomized Controlled Trial.Journal of clinical medicine · 2025Article
- Association of physicians' Big Five personality traits with shared decision-making in patients with SLE.Rheumatology (Oxford, England) · 2025Article
- Factors influencing online patient-reported ratings among shoulder surgeons.JSES international · 2025Article
- Towards a Novel Patient Experience Survey System: Incorporating Physician Perspectives into Performance Feedback Dashboard Design.Journal of patient experience · 2025Article
- Article
- Readability of Online Patient Education Materials for the 10 Most Common Hand Conditions.Cureus · 2024Article
- The impact of social deprivation on patient satisfaction in physical medicine and rehabilitation outpatient interventional spine and musculoskeletal medicine using the press Ganey® outpatient medical practice survey.Interventional pain medicine · 2023Article
- Patient-Centered Insights and Biases Regarding Cardiologists Via Online Review Platform Analysis.Journal of the American Heart Association · 2023Article
- Examining how physician factors influence patient satisfaction during clinical consultations about cancer prognosis and pain.PEC innovation · 2022Article
- More than a feeling? What does compassion in healthcare 'look like' to patients?Health expectations : an international journal of public participation in health care and health policy · 2022Article
- Bias in Patient Experience Scores in Radiation Oncology: A Multicenter Retrospective Analysis.Journal of the American College of Radiology : JACR · 2022Article
- Patient Satisfaction of General Dermatologists: A Quantitative and Qualitative Analysis of 38,008 Online Reviews by Gender and Years of Experience.JID innovations : skin science from molecules to population health · 2022Article
- Modelling Stakeholder Valuation: An Example Using the Surgical Treatments for Gastroesophageal Reflux Disease.Cureus · 2021Article
- Emergency Department Patient Experiences During the COVID-19 Pandemic.Journal of patient experience · 2021Article
- What Do Patients Want? A Qualitative Analysis of Patient, Provider, and Administrative Perceptions and Expectations About Patients' Hospital Stays.Journal of patient experience · 2020Review
- Analysis of Online Urologist Ratings: Are Rating Differences Associated With Subspecialty?Journal of patient experience · 2020Article
- Association of Racial/Ethnic and Gender Concordance Between Patients and Physicians With Patient Experience Ratings.JAMA network open · 2020Article
- Patient Age, Race and Emergency Department Treatment Area Associated with "Topbox" Press Ganey Scores.The western journal of emergency medicine · 2020Observational
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
Abstract
backgroundPhysician care influences patient satisfaction. Inherent physician attributes may also affect scores.
objectiveTo determine the relationship between physician characteristics and patient satisfaction regarding physician care and communication.
methodObservational retrospective study. We examined patient satisfaction surveys from inpatient adults across 9 questions (HCAHPS: Courtesy, Listen, and Explain; Press Ganey: Time, Concern, Informed, Friendliness, Skill, Rating) in relation to physician gender, age, ethnicity, race, and specialty.
resultsWe analyzed 51 896 surveys on 914 physicians. In univariate analysis, males were rated significantly more often in the highest category (top box) compared to females on Informed and Skill, and whites were rated in the top box more often than nonwhites on all questions. In multivariate analysis, there were no significant associations between ratings and physician gender, ethnicity, and race. On all questions, the odds of being rated in the top box were highest for obstetricians, second highest for surgeons, and lowest for medicine providers. On the question of Skill, the odds of being rated in the top box were higher with increasing age.
conclusionPatient satisfaction regarding physicians is associated with physician specialty and age.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.