ArticleBMC health services research2017
Patient navigation to improve diabetes outpatient care at a safety-net hospital: a retrospective cohort study.
Article in BMC health services research, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers, 2 of them syntheses that pooled it.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
28 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Implementation Outcomes and Their Determinants for Hospital-Led Care Coordination Interventions Targeting Patients With Complex Care Needs: A Qualitative Systematic Review.Journal of clinical nursing · 2026Pooled it
- Breast, cervical and colorectal cancer screening in adults with diabetes: a systematic review and meta-analysis.Diabetologia · 2020Pooled it
- Leveraging Social Needs Assessments to Eliminate Barriers to Diabetes Self-Management in a Vulnerable Population.International journal of environmental research and public health · 2025Trial
- Opening Doors to Recovery: A Randomized Controlled Trial of a Recovery-Oriented Community Navigation Service for Individuals With Serious Mental Illnesses and Repeated Hospitalizations.The Journal of clinical psychiatry · 2023Trial
- Bridge to Health/Puente a la Salud: a pilot randomized trial to address diabetes self-management and social needs among high-risk patients.Translational behavioral medicine · 2022Trial
- Evaluating the Impact of Year-Long, Augmented Diabetes Self-Management Support.Population health management · 2019Trial
- Cumulative Social Disadvantage and Disease Activity in Juvenile Idiopathic Arthritis: A Childhood Arthritis and Rheumatology Research Alliance Registry Study.Arthritis care & research · 2026Article
- Patient and caregiver experiences of barriers to longitudinal care in coccidioidal meningitis in California's central valley: a qualitative study.Lancet regional health. Americas · 2026Article
- Nonmedical Factors That Influence Diabetes Complications and Multilevel Strategies to Reduce Disparities and Improve Outcomes in the U.S.Diabetes care · 2026Article
- Protocol for a pilot RCT investigating a weight loss navigation program for adults.Contemporary clinical trials · 2026Article
- In Support of a Patient Navigator Program for Diabetic Foot Ulcer Care: A Qualitative Thematic Analysis and Pilot Studies.medRxiv : the preprint server for health sciences · 2025Article
- "Don't Just Say, 'You Got Type 2 Diabetes' and Then Tell Me Nothing Else": Exploring Self-Management Challenges and Information Needs Among Low-Income Adults With Type 2 Diabetes.Clinical diabetes : a publication of the American Diabetes Association · 2025Article
- User perception of quality of care in patient navigation for type 1 diabetes mellitus.Revista latino-americana de enfermagem · 2025Article
- Impact of treatment cessation on incidence and progression of retinopathy in Japanese patients with type 2 diabetes mellitus: a retrospective cohort study.Diabetology international · 2024Article
- The impact of patient navigation on glycemic control, adherence to self-care and knowledge about diabetes: an intervention study.Diabetology & metabolic syndrome · 2023Article
- How Do Hospitals Organize Diabetes Services? A Comparative Study.International journal of preventive medicine · 2023Review
- Associations between specialty care and improved outcomes among patients with diabetic foot ulcers.PloS one · 2023Article
- Post-Identification Approaches to Addressing Health-Related Social Needs in Primary Care: A Qualitative Study.Journal of general internal medicine · 2022Article
- Improving annual albuminuria testing for individuals with diabetes.BMJ open quality · 2022Article
- Strategies for a two-step liver fibrosis assessment in clinical practice.JHEP reports : innovation in hepatology · 2022Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundRecent emphasis on value based care and population management, such as Accountable Care Organizations in the United States, promote patient navigation to improve the quality of care and reduce costs. Evidence supporting the efficacy of patient navigation for chronic disease care is limited. The objective of this study was to evaluate the effect of a patient navigation program on medical and administrative outcomes among patients with diabetes in an urban, safety-net hospital clinic setting.
methodsA retrospective cohort study with pre- and post-intervention periods was conducted. Eligible patients were those with A1C ≥ 8.5% and at least one appointment no-show in the previous 12 months. The intervention and reference groups were balanced on observed characteristics and baseline outcome levels using propensity score matching. The effect of patient navigation was isolated using the difference-in-differences approach. Primary outcomes were A1C, low-density lipoprotein cholesterol, triglycerides, random urine microalbumin, the number of scheduled appointments, clinic visits, emergency visits, and inpatient stays, and the percentage of arrivals, cancellations, and no-shows to scheduled appointments.
resultsOf 797 eligible patients, 328 entered the navigation program. Matching reduced the sample size to 392 individuals (196 in each group). Patient navigation resulted in improved A1C (-1.1 percentage points; p < .001), more scheduled appointments (+ 5.3 per year; p < .001), more clinic visits (+6.4 per year; p < .001), more arrivals to scheduled appointments (+7.4 percentage points; p = .009) and fewer no-shows (-9.8 percentage points; p < .001).
conclusionsNavigation was associated with improved glycemic control and better clinic engagement among patients with diabetes. Further research is important to identify what features of navigation in diabetes care are critical to achieving success and to understand navigators' role in other settings.
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