ArticleBehavioral sciences & the law2017
Everyday police work during mental health encounters: A study of call resolutions in Chicago and their implications for diversion.
Article in Behavioral sciences & the law, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 2 of them syntheses that pooled it.
What it found
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
10 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Mental health and routine police work: a systematic scoping review.Health & justice · 2026Pooled it
- Subjective experiences of the first response to mental health crises in the community: a qualitative systematic review.BMJ open · 2022Pooled it
- Article
- Do psychosocial factors affect the (occupational) well-being of German police officers? A cross-sectional study.BMC public health · 2025Article
- Beyond one-size-fits-all: managing mental health calls with the integrated Behavioral Emergency Assessment and Response (iBEAR) model.Frontiers in psychology · 2025Review
- Who you gonna call? Examining police reports involving people with psychosis to improve front line management.Frontiers in psychiatry · 2025Article
- Crisis Intervention Team (CIT) training and impact on mental illness and substance use-related stigma among law enforcement.Drug and alcohol dependence reports · 2022Article
- Youths' and Young Adults' Experiences of Police Involvement During Initiation of Involuntary Psychiatric Holds and Transport.Psychiatric services (Washington, D.C.) · 2022Article
- Using the police cell as intervention in mental health crises: Qualitative approach to an interdisciplinary practice and its possible consequences.Perspectives in psychiatric care · 2021Article
- The Impact of Crisis Intervention Team Response, Dispatch Coding, and Location on the Outcomes of Police Encounters with Individuals with Mental Illnesses in Chicago.Policing (Oxford, England) · 2021Article
Corrections and comments
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Authors and funding
2 authors.
Funding
Abstract
In recent decades, there has been sustained focus on police responses to persons experiencing mental health crises. The Crisis Intervention Team (CIT) model has been a seminal effort to improve safety, reduce arrests and enhance the use of emergency psychiatric assessment. With CIT well established, new discussions have emerged around how to further enhance the police-public health interface, including diversion from hospital emergency departments. In this context, this article takes stock of current police practices, utilizing descriptive data on 428 mental health-related calls addressed by Chicago Police over 3 years triangulated with insights from 21 in-depth officer interviews. During these calls, hospital transports were conducted more often than arrests. Moreover, informal interventions - without any legal action or hospitalization - were used most often, speaking to the "gray zone" nature of mental health-related encounters. Taken together, the data reveal the need for non-crisis diversion options that address chronic vulnerabilities.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.