ArticleInternational journal for equity in health2017
'I do want to ask, but I can't speak': a qualitative study of ethnic minority women's experiences of communicating with primary health care professionals in remote, rural Vietnam.
Article in International journal for equity in health, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
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Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it, 33 citations in OpenAlex.
- Effects of the maternal and child health handbook and other home-based records on mothers' non-health outcomes: a systematic review.BMJ open · 2022Pooled it
- Designing and developing a mobile app (BeBo) in a randomized controlled trial study to promote breastfeeding among Vietnamese mothers.International breastfeeding journal · 2023Trial
- Needs, Challenges, and Opportunities for Genetic Counselors in Vietnam: A Qualitative Interview Study With Healthcare Leaders and Genetics Professionals.Journal of genetic counseling · 2026Article
- Hospital-Based Cross-Sectional Study ofGeoHealth · 2026Article
- Challenges and opportunities of integrating noncommunicable disease prevention into maternal health services: A qualitative study.PLOS global public health · 2026Article
- Drivers of antibiotic use in Vietnam: implications for designing community interventions.BMJ global health · 2021Article
- A qualitative study of the barriers to utilizing healthcare services among the tribal population in Assam.PloS one · 2020Article
- Financial protection and equity of access to health services with the free maternal and child health initiative in Lao PDR.Health policy and planning · 2019Article
- A qualitative analysis of factors that influence Vietnamese ethnic minority women to seek maternal health care.BMC pregnancy and childbirth · 2019Article
- Readiness, Availability and Utilization of Rural Vietnamese Health Facilities for Community Based Primary Care of Non-communicable Diseases: A CrossSectional Survey of 3 Provinces in Northern Vietnam.International journal of health policy and management · 2019Article
- Interprofessional communication in a socio-hierarchical culture: development of the TRI-O guide.Journal of multidisciplinary healthcare · 2019Article
- Distributed Health Literacy in the Maternal Health Context in Vietnam.Health literacy research and practice · 2019Article
Corrections and comments
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Authors and funding
4 authors at 2 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundEthnic minority groups in Vietnam experience economic, social and health inequalities. There are significant disparities in health service utilisation, and cultural, interpersonal and communication barriers impact on quality of care. Eighty per cent of the population of Dien Bien Province belongs to an ethnic minority group, and poor communication between health professionals and ethnic minority women in the maternal health context is a concern for health officials and community leaders. This study explores how ethnic minority women experience communication with primary care health professionals in the maternal and child health setting, with an overall aim to develop strategies to improve health professionals' communication with ethnic minority communities.
methodsWe used a qualitative focused ethnographic approach and conducted focus group discussions with 37 Thai and Hmong ethnic minority women (currently pregnant or mothers of children under five) in Dien Bien Province. We conducted a thematic analysis.
resultsEthnic minority women generally reported that health professionals delivered health information in a didactic, one-way style, and there was a reliance on written information (Maternal and Child Health handbook) in place of interpersonal communication. The health information they receive (both verbal and written) was often non-specific, and not context-adjusted for their personal circumstances. Women were therefore required to take a more active role in interpersonal interactions in order to meet their own specific information needs, but they are then faced with other challenges including language and gender differences with health professionals, time constraints, and a reluctance to ask questions. These factors resulted in women interpreting health information in diverse ways, which in turn appeared to impact their health behaviours.
conclusionsFostering two-way communication and patient-centred attitudes among health professionals could help to improve their communication with ethnic minority women. Communication training for health professionals could be included along with the nationwide implementation of written information to improve communication.
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