ArticleThe British journal of general practice : the journal of the Royal College of General Practitioners2017
The future role of receptionists in primary care.
Article in The British journal of general practice : the journal of the Royal College of General Practitioners, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
23 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient aggression towards receptionists in general practice: a systematic review.Family medicine and community health · 2023Pooled it
- Enhancing System Empathy Within a UK Emergency Department: A Feasibility Interprofessional Priority Setting Exercise.Journal of evaluation in clinical practice · 2026Article
- Primary care receptionists influence migrant access to healthcare by acting as street-level bureaucrats: a scoping review.BMC primary care · 2026Article
- Evaluating a Social Robot Reception Service in an Italian Geriatric Hospital (HOSPER Study): Protocol for a Usability Study.JMIR research protocols · 2026Article
- Mapping policies, regulations, and practice supports for medical office assistants in primary care: a scoping review.BMC primary care · 2026Article
- Understanding the contextual and causal factors shaping the work of receptionists in general practice: a realist review protocol.BMJ open · 2025Article
- Non-Physician Contributors to Patient Satisfaction in a Japanese Primary Care: A Cross-Sectional Secondary Analysis of Patient Satisfaction Surveys.Journal of general and family medicine · 2025Article
- Evolution of the general practice receptionist role and online services: a qualitative study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025Article
- Impact of the COVID-19 pandemic on medical office assistants (MOAs) working in primary care: a qualitative study.BJGP open · 2025Article
- Article
- Enhancing access to primary care is critical to the future of an equitable health service: using process visualisation to understand the impact of national policy in the UK.Frontiers in health services · 2024Article
- Don't be a nocebo! Why healthcare organizations should value patients' expectations.Frontiers in psychology · 2024Article
- Revealing administrative staff roles in primary care during the COVID-19 pandemic: a qualitative study of family physicians' perspectives.Frontiers in health services · 2024Article
- How new clinical roles in primary care impact on equitable distribution of workforce: a retrospective study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2023Article
- Scale-up of a chronic care model-based programme for type 2 diabetes in Belgium: a mixed-methods study.BMC health services research · 2023Article
- The Unrecognized Role of VA Call Center and Primary Care Clerical Staff in Assisting Patients with Obtaining Needed Care.Journal of general internal medicine · 2022Article
- What and how do different stakeholders contribute to intervention development? A mixed methods study.HRB open research · 2022Article
- Ability of the wider dental team to triage patients with acute conditions: a qualitative study.British dental journal · 2020Article
- General practice in UK newspapers: an empirical analysis of over 400 articles.The British journal of general practice : the journal of the Royal College of General Practitioners · 2019Article
- Receptionists' role in new approaches to consultations in primary care: a focused ethnographic study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2018Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
PubMed holds no abstract for this paper.
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Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.