Evidence map›Paper›PMID 29040634›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2018

Implementation of acute care patient portals: recommendations on utility and use from six early adopters.

Lisa V Grossman, Sung W Choi, Sarah Collins, Patricia C Dykes, Kevin J O'Leary, Milisa Rizer, Philip Strong, Po-Yin Yen, David K Vawdrey

Registry-linked trialAbstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06991673 (Adolescent Surgery Roadmap Feasibility and Acceptability Study), which is not on this map. Cited by 34 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
34citing papers in PubMed, 4 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT06991673 naenrolling by invitationnot on this mapstarted 2025, after this paper: background citation

Adolescent Surgery Roadmap Feasibility and Acceptability Study

TypeinterventionalSponsorUniversity of MichiganRan2025 to 2029Enrolled100ConditionsPediatric Surgical ProceduresArmsBehavioral Treatment
3 · Its place in the literature

Who cites it

34 citing papers in PubMed, 4 syntheses or guidelines pooled it.

  1. Do patient engagement interventions work for all patients? A systematic review and realist synthesis of interventions to enhance patient safety.Health expectations : an international journal of public participation in health care and health policy · 2021
    Pooled it
  2. Pooled it
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  7. A randomized controlled trial to improve engagement of hospitalized patients with their patient portals.Journal of the American Medical Informatics Association : JAMIA · 2018
    Trial
  8. Article
  9. Review
  10. Article
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  12. Articulation of postsurgical patient discharges: coordinating care transitions from hospital to home.Journal of the American Medical Informatics Association : JAMIA · 2022
    Article
  13. Article
  14. Article
  15. Review
  16. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Lisa V GrossmanDepartment of Biomedical Informatics, Columbia University, New York, NY, USA.
Sung W ChoiDepartment of Pediatrics, Michigan Medicine, Ann Arbor, MI, USA.
Sarah CollinsPartners Healthcare System, Boston, MA, USA.
Patricia C DykesBrigham and Women's Hospital, Boston, MA, USA.
Kevin J O'LearyDivision of Hospital Medicine, Feinberg School of Medicine, Northwestern University, Chicago, IL, USA.
Milisa RizerThe Ohio State University, Wexner Medical Center, Columbus, OH, USA.
Philip StrongEl Camino Hospital, Mountain View, CA, USA.
Po-Yin YenThe Ohio State University, Wexner Medical Center, Columbus, OH, USA.
David K VawdreyDepartment of Biomedical Informatics, Columbia University, New York, NY, USA.

Funding

Making Acute Care More Patient-CenteredP30HS023535 · AHRQ · BRIGHAM AND WOMEN'S HOSPITAL · PI BATES, DAVID W., MD,MSC · 2014 to 2017
$3.9M
Addressing Hospital Patient Information Needs Using a PHR PortalR01HS021816 · AHRQ · COLUMBIA UNIVERSITY HEALTH SCIENCES · PI VAWDREY, DAVID K. · 2013 to 2016
$2.0M
Personalized Engagement Tool for Pediatric BMT Patients and CaregiversR21HS023613 · AHRQ · UNIVERSITY OF MICHIGAN AT ANN ARBOR · PI CHOI, SUNG WON · 2014 to 2015
$300k
Portals in Inpatient Care (PIC): Evaluating the Usability, Use and Patient Experience Associated with Patient Portal Technology at the BedsideR21HS024349 · AHRQ · OHIO STATE UNIVERSITY · PI MCALEARNEY, ANN SCHECK · 2015 to 2015
$299k
AHRQ HHS P30 HS023535AHRQ HHS R01 HS021816AHRQ HHS R21 HS023613AHRQ HHS R21 HS024349
6 · The paper itself

Abstract

Objective: To provide recommendations on how to most effectively implement advanced features of acute care patient portals, including: (1) patient-provider communication, (2) care plan information, (3) clinical data viewing, (4) patient education, (5) patient safety, (6) caregiver access, and (7) hospital amenities. Recommendations: We summarize the experiences of 6 organizations that have implemented acute care portals, representing a variety of settings and technologies. We discuss the considerations for and challenges of incorporating various features into an acute care patient portal, and extract the lessons learned from each institution's experience. We recommend that stakeholders in acute care patient portals should: (1) consider the benefits and challenges of generic and structured electronic care team messaging; (2) examine strategies to provide rich care plan information, such as daily schedule, problem list, care goals, discharge criteria, and post-hospitalization care plan; (3) offer increasingly comprehensive access to clinical data and medical record information; (4) develop alternative strategies for patient education that go beyond infobuttons; (5) focus on improving patient safety through explicit safety-oriented features; (6) consider strategies to engage patient caregivers through portals while remaining cognizant of potential Health Insurance Portability and Accountability Act (HIPAA) violations; (7) consider offering amenities to patients through acute care portals, such as information about navigating the hospital or electronic food ordering.

Indexed as

Patient Access to RecordsPatient PortalsAcademic Medical CentersAcute DiseaseCaregiversHealth Records, PersonalHumansProfessional-Patient RelationsUnited States

Identifiers

PMID29040634
PMCPMC7646852

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.