Evidence map›Paper›PMID 29018074›Full record

ArticleBMJ open2017

Organisational and extraorganisational determinants of volume of service delivery by English community pharmacies: a cross-sectional survey and secondary data analysis.

Mark Hann, Ellen I Schafheutle, Fay Bradley, Rebecca Elvey, Andrew Wagner, Devina Halsall, Karen Hassell, Sally Jacobs

Abstract read
In one paragraph

Article in BMJ open, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  3. Availability, utilization, and factors associated with professional pharmacy services in community pharmacies in Saudi Arabia: a cross-sectional study.Journal of pharmacy & pharmaceutical sciences : a publication of the Canadian Society for Pharmaceutical Sciences, Societe canadienne des sciences pharmaceutiques · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Mark HannCentre for Biostatistics, Division of Population Health, Health Services Research and Primary Care, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Ellen I SchafheutleCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Fay BradleyCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Rebecca ElveyCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Andrew WagnerDivision 5, NIHR Comprehensive Research Network - Eastern, Norwich, UK.
Devina HalsallCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Karen HassellCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.
Sally JacobsCentre for Pharmacy Workforce Studies, Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health, The University of Manchester, Manchester, UK.ORCID http://orcid.org/0000-0002-6199-5748

Funding

Department of Health 11/1025/05
6 · The paper itself

Abstract

objectivesThis study aimed to identify the organisational and extraorganisational factors associated with existing variation in the volume of services delivered by community pharmacies. DESIGN AND

settingLinear and ordered logistic regression of linked national data from secondary sources-community pharmacy activity, socioeconomic and health need datasets-and primary data from a questionnaire survey of community pharmacies in nine diverse geographical areas in England. OUTCOME MEASURES: Annual dispensing volume; annual volume of medicines use reviews (MURs).

resultsNational dataset (n=10 454 pharmacies): greater dispensing volume was significantly associated with pharmacy ownership type (large chains>independents>supermarkets), greater deprivation, higher local prevalence of cardiovascular disease and depression, older people (aged >75 years) and infants (aged 0-4 years) but lower prevalence of mental health conditions. Greater volume of MURs was significantly associated with pharmacy ownership type (large chains/supermarkets>>independents), greater dispensing volume, and lower disease prevalence.Survey dataset (n=285 pharmacies; response=34.6%): greater dispensing volume was significantly associated with staffing, skill-mix, organisational culture, years open and greater deprivation. Greater MUR volume was significantly associated with pharmacy ownership type (large chains/supermarkets>>independents), greater dispensing volume, weekly opening hours and lower asthma prevalence.

conclusionsOrganisational and extraorganisational factors were found to impact differently on dispensing volume and MUR activity, the latter being driven more by corporate ownership than population need. While levels of staffing and skill-mix were associated with dispensing volume, they did not influence MUR activity. Despite recent changes to the contractual framework, the existing fee-for-service reimbursement may therefore not be the most appropriate for the delivery of cognitive (rather than supply) services, still appearing to incentivise quantity over the quality (in terms of appropriate targeting) of services delivered. Future research should focus on the development of quality measures that could be incorporated into community pharmacy reimbursement mechanisms.

Indexed as

CommerceCommunity Pharmacy ServicesHealth Services Needs and DemandOwnershipPharmaciesAgedAged, 80 and overChild, PreschoolCross-Sectional StudiesEnglandFee-for-Service PlansFemaleHumansInfantInfant, NewbornMotivationcommunity pharmacymedicines use reviewsorganisation Of health servicesproductivitysecondary datasurveys and questionnaires

Identifiers

PMID29018074
PMCPMC5652532

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.