ArticleThe International journal of pharmacy practice2018
Assessment of counselling for acute diarrhoea in German pharmacies: a simulated patient study.
Article in The International journal of pharmacy practice, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 17 papers.
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Who cites it
17 citing papers in PubMed, 40 citations in OpenAlex.
- Medication Recommendation, Counseling, and Pricing for Nasal Sprays in German Community Pharmacies: A Simulated Patient Investigation.Advances in respiratory medicine · 2025Article
- Evaluating consumer self-medication practices, pharmaceutical care services, and pharmacy selection: a quantitative study.BMC health services research · 2024Article
- The quality of non-prescription medicine counselling in Finnish pharmacies - a simulated patient study.Exploratory research in clinical and social pharmacy · 2023Article
- Assessment of the operation status of electronic prescription at community pharmacies in Chengdu, China: a simulated patient study.BMC health services research · 2023Article
- Evaluation of routine practices of dispensing pattern among community pharmacists in Can Tho city, Vietnam: A cross-sectional simulated patient approach.Journal of public health research · 2023Article
- Perceptions of Community Pharmacists Towards Patient Counseling and Continuing Pharmacy Education Programs in Sudan.Integrated pharmacy research & practice · 2023Article
- The Quality of Counseling for Headache OTC Medications in German Community Pharmacies Using a Simulated Patient Approach: Are There Differences between Self-Purchase and Purchase for a Third Party?TheScientificWorldJournal · 2022Article
- Medication selection for the treatment of acute infective diarrhea in Thai pharmacies: a qualitative study.Translational and clinical pharmacology · 2021Article
- A Nationwide Mystery Caller Evaluation of Oral Emergency Contraception Practices from German Community Pharmacies: An Observational Study Protocol.Healthcare (Basel, Switzerland) · 2021Article
- Assessment of Community Pharmacist's Practice and Patient Counselling Toward Acute Diarrhea Treatment in Khartoum Locality: A Simulated Patient Study.Integrated pharmacy research & practice · 2021Article
- The Quality of Counselling for Oral Emergency Contraceptive Pills-A Simulated Patient Study in German Community Pharmacies.International journal of environmental research and public health · 2020Article
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- Self-medication consultations in community pharmacy: an exploratory study on teams' performance, client-reported outcomes and satisfaction.Pharmacy practiceArticle
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- Assessment of diarrhea treatment and counseling in community pharmacies in Baghdad, Iraq: A simulated patient study.Pharmacy practiceArticle
Corrections and comments
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Authors and funding
6 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesThe aim of this study was to assess the quality of counselling provided for acute diarrhoea and to evaluate the role of the patient's approach and different user groups in determining the outcome of counselling.
methodsThe simulated patient methodology was used in all 21 community pharmacies in a north-eastern German city. Four different scenarios related to self-medication of acute diarrhoea were developed and used in all the pharmacies (a total of 84 visits). The assessment form, completed immediately postvisit by the simulated patient, included 9 objective items scored using dichotomous scales to produce a scale from 0 to 9. After evaluating the data, every pharmacy received individual performance feedback to encourage behavioural changes and improve the quality of the counselling provided. KEY
findingsOverall, the quality of counselling was poor (mean score of 3.3/9 (37%)). The most common information provided was about dosage (87% of interactions), while the least common information given was about side effects (4% of interactions). The main effect was seen when comparing the product and symptom requests (F(1,60) = 24.748, P < 0.001, ω
conclusionsThis study highlighted the current deficits in appropriate counselling provided by community pharmacies in Germany.
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