Evidence map›Paper›PMID 28860721›Full record

ArticlePatient preference and adherence2017

Satisfaction and expressed needs of pharmaceutical care services and challenges recognized by patients in South Korea.

JiEun Kang, Kiyon Rhew, Jung Mi Oh, NaYoung Han, Iyn-Hyang Lee, Nam Kyung Je, Eunhee Ji, Euni Lee, Jeong-Hyun Yoon, Sandy Jeong Rhie

Abstract read
In one paragraph

Article in Patient preference and adherence, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.

0numbers the graph read from it
0cells of the map it votes in
8citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

8 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

JiEun KangDivision of Life and Pharmaceutical Sciences Graduate School, Ewha Womans University, Seoul, Republic of Korea.
Kiyon RhewCollege of Pharmacy, Dongduk Women's University, Seoul, Republic of Korea.
Jung Mi OhCollege of Pharmacy, Seoul National University, Seoul, Republic of Korea.
NaYoung HanCollege of Pharmacy, Seoul National University, Seoul, Republic of Korea.
Iyn-Hyang LeeCollege of Pharmacy, Yeungnam University, Gyeongbuk, Republic of Korea.
Nam Kyung JeCollege of Pharmacy, Pusan National University, Busan, Republic of Korea.
Eunhee JiCollege of Pharmacy, Gachon University, Incheon, Republic of Korea.
Euni LeeCollege of Pharmacy, Seoul National University, Seoul, Republic of Korea.
Jeong-Hyun YoonCollege of Pharmacy, Pusan National University, Busan, Republic of Korea.
Sandy Jeong RhieDivision of Life and Pharmaceutical Sciences Graduate School, Ewha Womans University, Seoul, Republic of Korea.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeTo assess the degree of satisfaction and expressed needs of pharmaceutical care services in patients with chronic diseases and explore the factors related to the needs from patients' perspectives for the further development of pharmaceutical care service models. PATIENTS AND

methodsA cross-sectional survey of 220 patients (mean age ± SD: 61.3±13.1, male:female: 104:116) was conducted. The questionnaire was structured to measure patients' degree of satisfaction and expressed needs using a 5-point Likert scale. Additionally, preferred duration, methods of service delivery, and willingness to pay were surveyed. Responses were analyzed using an ordinal regression method to predict factors that were related to pharmaceutical care services.

resultsSixty-seven patients had experienced pharmaceutical care services. Their satisfaction levels were high in all categories; however, there were no significant differences between categories. The levels of expressed needs were similar among categories without significant differences. The preferred delivery method was a face-to-face conversation combined with being provided with written information (53.2%). The preferred duration was ≤10 min (70.5%). About 48% of the patients showed willingness to pay for the service. Education level and region influenced patients' needs.

conclusionThe satisfaction and needs of pharmaceutical care services was very positive; however, noticing only a third of patients experienced pharmaceutical care services, this may indicate a lack of awareness and less appreciation of pharmacists by patients. Details concerning patients' awareness and the value of pharmaceutical care services require further investigation.

Indexed as

needspatient perspectivepharmaceutical care servicesatisfaction

Identifiers

PMID28860721
PMCPMC5565375

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.