ArticleAnnals of surgical oncology2017
Association Between Patient Satisfaction and Short-Term Outcomes After Major Cancer Surgery.
Article in Annals of surgical oncology, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Differences in Cancer Patient Experience by Race, Ethnicity, and Preferred Language: A Systematic Review.Cancer medicine · 2026Pooled it
- Maternal Satisfaction With Universal Postnatal Nurse Home Visiting Services and Its Covariates: A Cross-Sectional Survey of 22,040 Mothers With Young Children in Seoul, Korea.Journal of Korean medical science · 2025Article
- National Patient Satisfaction Survey as a Predictor for Quality of Care and Quality Improvement - Experience and Practice.Patient preference and adherence · 2025Article
- Readability Analysis of Online Breast Cancer Surgery Patient Education Materials from National Cancer Institute-Designated Cancer Centers Compared with Top Internet Search Results.Annals of surgical oncology · 2023Article
- The effect of patient satisfaction scores on physician clinical decision making: A possible factor driving utilization of opioid prescriptions, magnetic resonance imaging, and interventional spine procedures.Interventional pain medicine · 2022Article
- Real-world effectiveness and rheumatologist satisfaction with secukinumab in the treatment of patients with axial spondyloarthritis.Clinical rheumatology · 2022Article
- Assessment of Sensory Impairment and Health Care Satisfaction Among Medicare Beneficiaries.JAMA network open · 2020Article
- A Multifaceted Approach to Improve Physician Communication Scores.Journal of patient experience · 2020Article
- Patient-related Factors and Perioperative Outcomes Are Associated with Self-Reported Hospital Rating after Spine Surgery.Clinical orthopaedics and related research · 2020Article
- Combining Surgical Outcomes and Patient Experiences to Evaluate Hospital Gastrointestinal Cancer Surgery Quality.Journal of gastrointestinal surgery : official journal of the Society for Surgery of the Alimentary Tract · 2019Article
- The Association Between Patient Satisfaction and Patient-Reported Health Outcomes.Journal of patient experience · 2019Article
Corrections and comments
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Authors and funding
6 authors.
Funding
Abstract
objectiveThe aim of this study was to investigate whether patient satisfaction, as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, is associated with short-term outcomes after major cancer surgery. MATERIALS AND
methodsWe first used national Medicare claims to identify patients who underwent a major extirpative cancer surgery from 2011 to 2013. Next, we used Hospital Compare data to assign the HCAHPS score to the hospital where the patient underwent surgery. We then performed univariate statistical analyses and fit multilevel logistic regression models to evaluate the relationship between excellent patient satisfaction and short-term cancer surgery outcomes for all surgery types combined and then by each individual surgery type.
resultsWe identified 373,692 patients who underwent major cancer surgery for one of nine cancers at 2617 hospitals. In both unadjusted and adjusted analyses, hospitals with higher proportions of patients reporting excellent satisfaction had lower complication rates (p < 0.001), readmissions (p < 0.001), mortality (p < 0.001), and prolonged length of stay (p < 0.001) than hospitals with lower proportions of satisfied patients, but with modest differences. This finding held true broadly across individual cancer types for complications, mortality, and prolonged length of stay, but less so for readmissions.
conclusionsHospital-wide excellent patient satisfaction scores are associated with short-term outcomes after major cancer surgery overall, but are modest in magnitude.
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