Evidence map›Paper›PMID 28776336›Full record

ArticleJournal of Korean medical science2017

Association of Emotional Labor, Self-efficacy, and Type A Personality with Burnout in Korean Dental Hygienists.

Da Yee Jeung, Hyun Ok Lee, Won Gyun Chung, Jin Ha Yoon, Sang Baek Koh, Chi Yun Back, Dae Sung Hyun, Sei Jin Chang

Open access · goldAbstract read
In one paragraph

Article in Journal of Korean medical science, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers.

0numbers the graph read from it
0cells of the map it votes in
16citing papers in PubMed
8.2field-weighted citation impact, top 3% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

16 citing papers in PubMed, 32 citations in OpenAlex.

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  9. Burnout syndrome in Nova Scotia dental hygienists during the COVID-19 pandemic: Maslach Burnout Inventory.Canadian journal of dental hygiene : CJDH = Journal canadien de l'hygiene dentaire : JCHD · 2022
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 2 institutions in 1 country.

Da Yee JeungDepartment of Preventive Medicine, The Graduate School of Yonsei University, Seoul, Korea.ORCID https://orcid.org/0000-0003-4730-8814
Hyun Ok LeeDepartment of Dental Hygiene, Wonkwang Health Science University, Iksan, Korea.ORCID https://orcid.org/0000-0003-1771-7481
Won Gyun ChungDepartment of Dental Hygiene, Wonju College of Medicine, Yonsei University, Wonju, Korea.ORCID https://orcid.org/0000-0003-2760-9732
Jin Ha YoonDepartment of Preventive Medicine and Institute of Occupational Medicine, College of Medicine, Yonsei University, Seoul, Korea.ORCID https://orcid.org/0000-0003-4198-2955
Sang Baek KohDepartment of Preventive Medicine and Institute of Occupational and Environmental Medicine, Wonju College of Medicine, Yonsei University, Wonju, Korea.ORCID https://orcid.org/0000-0001-5609-6521
Chi Yun BackDepartment of Preventive Medicine, The Graduate School of Yonsei University, Seoul, Korea.ORCID https://orcid.org/0000-0001-8587-3705
Dae Sung HyunDepartment of Preventive Medicine and Institute of Occupational and Environmental Medicine, Wonju College of Medicine, Yonsei University, Wonju, Korea.ORCID https://orcid.org/0000-0002-3911-3913
Sei Jin ChangDepartment of Preventive Medicine and Institute of Occupational and Environmental Medicine, Wonju College of Medicine, Yonsei University, Wonju, Korea. chang0343@yonsei.ac.kr.ORCID https://orcid.org/0000-0001-9347-3592
Yonsei University · KRWonKwang Health Science University · KR

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The purpose of this study was to examine the relationship between emotional labor and burnout, and whether the levels of self-efficacy and type A personality characteristics increase the risk of burnout in a sample of Korean female dental hygienists. Participants were 807 female dental hygienists with experience in performing customer service for one year or more in dental clinics, dental hospitals, or general hospitals in Korea. Data were collected using a structured self-administered questionnaire. A hierarchical multiple linear regression analysis was used to examine the effects of emotional labor on burnout, and to elucidate the additive effects of self-efficacy and type A personality on burnout. The results showed that "overload and conflict in customer service," "emotional disharmony and hurt," and "lack of a supportive and protective system in the organization" were positively associated with burnout. With reference to the relationship between personality traits and burnout, we found that personal traits such as self-efficacy and type A personality were significantly related to burnout, which confirmed the additive effects of self-efficacy and type A personality on burnout. These results indicate that engaging in excessive and prolonged emotional work in customer service roles is more likely to increase burnout. Additionally, an insufficient organizational supportive and protective system toward the negative consequences of emotional labor was found to accelerate burnout. The present findings also revealed that personality traits such as self-efficacy and type A personality are also important in understanding the relationship between emotional labor and burnout.

Indexed as

Burnout, ProfessionalSelf EfficacyType A PersonalityAdultDental HygienistsEmotionsFemaleHumansMiddle AgedRepublic of KoreaSurveys and QuestionnairesBurnoutDental HygienistsEmotional LaborSelf-efficacyType A Personality

Identifiers

PMID28776336
PMCPMC5546960
OpenAlexW2745110163

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.