ArticlePatient education and counseling2018
Hospital discharge preparedness for patients with limited English proficiency: A mixed methods study of bedside interpreter-phones.
Article in Patient education and counseling, 2018. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers, 3 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
31 citing papers in PubMed, 3 syntheses or guidelines pooled it, 50 citations in OpenAlex.
- Nurses' Experiences of Working With Healthcare Interpreters When Caring for Patients With Limited Proficiency in the Primary Language: A Qualitative Systematic Review.Journal of clinical nursing · 2025Pooled it
- Strategies to Increase Professional Interpreting in Clinical Settings: A Systematic Review.JAMA network open · 2025Pooled it
- Professional Interpreter Services and the Impact on Hospital Care Outcomes: An Integrative Review of Literature.International journal of environmental research and public health · 2023Pooled it
- Culturally and Linguistically Diverse Informal Carer Experiences of Older Adult Care Transitions From Hospital to Home: A Scoping Review.Journal of advanced nursing · 2026Article
- Cancer care disparities among patients with limited English proficiency: challenges and strategies for equity.BJC reports · 2025Review
- Discharge Interventions for Limited English Proficiency Patients: A Scoping Review.Journal of racial and ethnic health disparities · 2025Article
- Quality of Psychiatric Care for Immigrants and People With a Non-English Language Preference: A Systematic Scoping Review.Psychiatric services (Washington, D.C.) · 2025Article
- Video discharge instructions increase patient understanding for office-based procedures: a randomized controlled study.Translational andrology and urology · 2025Article
- Unveiling the gaps: A comprehensive, equity-focused observational examination of Emergency Department discharge.PloS one · 2025Observational
- Patients' knowledge of the indications for their medications - a scoping review.BMC health services research · 2024Article
- Lost in Translation: Impact of Language Barriers and Facilitators on the Health Care of Asian Americans Living with HIV.Journal of racial and ethnic health disparities · 2024Article
- The Impact of Limited English Proficiency on Healthcare Access and Outcomes in the U.S.: A Scoping Review.Healthcare (Basel, Switzerland) · 2024Article
- Article
- Language-Concordant Care: a Qualitative Study Examining Implementation of Physician Non-English Language Proficiency Assessment.Journal of general internal medicine · 2023Article
- Disparities and inequalities in pain treatment among people with limited English proficiency.SSM - population health · 2023Article
- Understanding the Role of Caseworker-Cultural Mediators in Addressing Healthcare Inequities for Patients with Limited-English Proficiency: a Qualitative Study.Journal of general internal medicine · 2023Article
- A sequential, multiple assignment randomized trial comparing web-based education to mobile video interpreter access for improving provider interpreter use in primary care clinics: the mVOCAL hybrid type 3 study protocol.Implementation science : IS · 2023Article
- Pharmacists, nurses, and physicians' perspectives and use of formal and informal interpreters during medication management in the inpatient setting.Patient education and counseling · 2023Article
- "Long Overdue": Nurse and Resident Physician Perspectives on Implementation of Dual-Handset Interpreter Phones in the Inpatient Setting.Health equity · 2023Article
- Remote interpreting in primary care settings: a feasibility trial in Germany.BMC health services research · 2022Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
7 authors at 2 institutions in 1 country.
Funding
Abstract
objectiveAssess effects of a bedside interpreter-phone intervention on hospital discharge preparedness among patients with limited English proficiency (LEP).
methodsMixed-methods study compared patient-reported discharge preparedness and knowledge of medications and follow-up appointments among 189 Chinese- and Spanish-speakers before (n=94) and after (n=95) bedside interpreter-phone implementation, and examined nurse and resident-physician interpreter-phone utilization through focus groups.
resultsPre-post discharge preparedness (Care Transitions Measure mean 77.2 vs. 78.5; p=0.62) and patient-reported knowledge of follow-up appointments, discharge medication administration and side effects did not differ significantly. Pre-post knowledge of medication purpose increased in bivariate (88% vs. 97%, p=0.02) and propensity score adjusted analyses [aOR (adjusted odds ratio), 4.49; 95% CI, 1.09-18.4]. Nurses and physicians reported using interpreter-phones infrequently for discharge communication, preferring in-person interpreters for complex discharges and direct communication with family for routine discharges. Post-implementation patients reported continued use of ad-hoc family interpreters (43%) or no interpretation at all (22%).
conclusionImplementation of a bedside interpreter-phone systems intervention did not consistently improve patient-reported measures of discharge preparedness, possibly due to limited uptake during discharges. PRACTICE IMPLICATIONS: Hospital systems must better understand clinician preferences for discharge communication to successfully increase professional interpretation and shift culture away from using family members as interpreters.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.