ArticleJournal of patient experience2015
Correlation of Inpatient Experience Survey Items and Domains With Overall Hospital Rating.
Article in Journal of patient experience, 2015. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
15 citing papers in PubMed.
- Patient satisfaction levels with the services provided by the Ministry of Health Emergency Departments in Saudi Arabia.Journal of public health research · 2026Article
- "Why must I get an infection, especially after surgery?" opportunities for patient engagement in infection care.Antimicrobial stewardship & healthcare epidemiology : ASHE · 2025Article
- Patient Experience of Hemodialysis in a Nephrology Hospital in Vietnam.Materia socio-medica · 2025Article
- Review
- Building from Patient Experiences to Deliver Patient-Focused Healthcare Systems in Collaboration with Patients: A Call to Action.Therapeutic innovation & regulatory science · 2022Article
- Inpatient Experience Surveys and Overall Hospital Rating: A Correlation Analysis for a Private Hospital in Central America.Journal of patient experience · 2022Article
- How to analyze and link patient experience surveys with administrative data to drive health service improvement - examples from Alberta, Canada.International journal of population data science · 2022Article
- Using implementation science to inform the integration of electronic patient-reported experience measures (ePREMs) into healthcare quality improvement: description of a theory-based application in primary care.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Article
- Relationship Between Orthopedic Surgeon's Empathy and Inpatient Hospital Experience Scores in a Tertiary Care Academic Institution.Journal of patient experience · 2020Article
- Identifying areas for improvement in paediatric inpatient care using the Child HCAHPS survey.Paediatrics & child health · 2020Article
- Patient experience of hospital care in China: major findings from the Chinese Patient Experience Questionnaire Survey (2016-2018).BMJ open · 2019Article
- How to practice person-centred care: A conceptual framework.Health expectations : an international journal of public participation in health care and health policy · 2018Review
- Dimensions of Patient Experience and Overall Satisfaction in Emergency Departments.Journal of patient experience · 2017Article
- Peplau's Theory of Interpersonal Relations: An Alternate Factor Structure for Patient Experience Data?Nursing science quarterly · 2017Article
- Identifying Canadian patient-centred care measurement practices and quality indicators: a survey.CMAJ openArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo determine which individual patient experience questions and domains were most correlated with overall inpatient hospital experience.
methodsWithin 42 days of discharge, 27 639 patients completed a telephone survey based upon the Hospital-Consumer Assessment of Healthcare Systems and Processes instrument. Patients rated their overall experience on a scale of 0 (worst care) to 10 (best care). Correlation coefficients were calculated to assess the relationships between individual survey questions and domains with overall experience.
resultsQuestions on provider coordination and nursing care were most correlated with overall experience. Hospital cleanliness, quietness, and discharge information questions showed poor correlation. Correlation with overall experience was strongest for the "communication with nurses" domain.
conclusionsOur individual question results are novel, while the domain-based findings replicate those of US-based providers, results which had not yet been reported in the Canadian context-one with universal health care coverage. Our results suggest that our large health care organization may attain initial inpatient experience improvements by focusing upon personnel-based initiatives, rather than physical attributes of our hospitals.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.