Evidence map›Paper›PMID 28690690›Full record

ArticlePharmacy practice

Community pharmacy in Lebanon: A societal perspective.

Katia Iskandar, Souheil Hallit, Etwal Bou Raad, Fida Droubi, Nelly Layoun, Pascale Salameh

Open access · diamondAbstract read
In one paragraph

Article in Pharmacy practice. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 33 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
33citing papers in PubMed, 2 pooled it
2.7field-weighted citation impact, top 11% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

33 citing papers in PubMed, 2 syntheses or guidelines pooled it, 51 citations in OpenAlex.

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  15. Challenges for Polish Community Pharmacists in Provision of Services to Immigrants and Non-Polish-Speakers in 2018.Medical science monitor : international medical journal of experimental and clinical research · 2021
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 2 institutions in 1 country.

Katia IskandarFaculty of Pharmacy, Lebanese University. Beirut (Lebanon). katia_iskandar@hotmail.com.ORCID 0000-0001-5544-6681
Souheil HallitResearch Department, Psychiatric Hospital of the Cross, Jal Eddib; & Faculty of Pharmacy, Lebanese University. Beirut (Lebanon). souheilhallit@hotmail.com.ORCID 0000-0001-6918-5689
Etwal Bou RaadSchool of Pharmacy, Lebanese International University. Beirut (Lebanon). etwal.bouraad@liu.edu.lb.ORCID 0000-0001-5269-9229
Fida DroubiFaculty of Pharmacy, Lebanese University. Beirut (Lebanon). fidadr@gmail.com.
Nelly LayounFaculty of Pharmacy, Lebanese University. Beirut (Lebanon). nelly_layoun@hotmail.com.ORCID 0000-0002-8286-8887
Pascale SalamehFaculty of Pharmacy and Faculty of Medicine, Lebanese University. Beirut (Lebanon). pascalesalameh1@hotmail.com.ORCID 0000-0002-4780-0772
Lebanese University · LBLebanese International University · LB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo assess patients' attitudes towards the community pharmacist's role and determine their negative and positive reactions towards community pharmacists in Lebanon.

methodsA cross-sectional study, conducted between January and April 2016, was designed to assess the general public satisfaction with the services provided by the community pharmacies. It was carried out, using a proportionate random sampling of Lebanese community pharmacies from each district. Two sided statistical tests were used to compare between group percentages, Wilcoxon test for quantitative variables with non-homogeneous variances or non-normal distribution, and Student's t-test for quantitative variables of normal distribution and homogeneous variances. The ANOVA test was used to compare between three groups or more, and Pearson correlation coefficient were used to correlate between quantitative variables.

resultsa total of 565 participants completely answered the survey questions with a response rate of 94%. The bivariate analysis showed that the patient perception index was positively and significantly correlated with the patient level of expectation index, the overall pharmacy experience and the patient's reason for visiting the pharmacy (p<0.001 for all 3 variables) but was negatively correlated with the barriers for asking questions significantly (p=0.032). On the other hand, this perception index was significantly and positively associated with the number of pharmacy visits, the age categories, the level of education and the family monthly income (p<0.05 for all variables).

conclusionPublic perception and attitude toward community pharmacist in Lebanon is poor despite highly qualified pharmacists. Aspects of pharmacy services most relevant to patients were respect, empathy, a friendly staff, listening carefully, giving quality time, responding quickly to their needs and respecting their privacy. The ministry of Health in Lebanon, along with the Lebanese Order of Pharmacists should educate the pharmacist about working on the different issues patients are complaining about in order to play a more important role in the society and become the number one trusted health care professional.

Indexed as

Community Pharmacy ServicesLebanonPatient SatisfactionPharmaciesPharmacistsProfessional PracticeSurveys and Questionnaires

Identifiers

PMID28690690
PMCPMC5499345
OpenAlexW2620882518

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC-ND
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.