ArticleBMJ open2017
Qualitative analysis of 6961 free-text comments from the first National Cancer Patient Experience Survey in Scotland.
Article in BMJ open, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 52 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
52 citing papers in PubMed, 1 synthesis or guideline pooled it.
- What Do Patients Complain About Online: A Systematic Review and Taxonomy Framework Based on Patient Centeredness.Journal of medical Internet research · 2019Pooled it
- Living with coeliac disease in unsupportive systems: a qualitative study of women's free-text narratives.International journal of nursing studies advances · 2026Article
- Article
- Article
- Patient-Reported Experience Measures (PREMs) in patients with metastatic colorectal cancer undergoing treatment supported by feedback auditing: the EPIC study.ESMO gastrointestinal oncology · 2025Article
- Knowledge of UK Residents About Importing Puppies from EU Countries.Animals : an open access journal from MDPI · 2025Article
- "A Dog Brings Benefits No Matter Where It's from": UK Residents' Understanding of the Benefits and Risks of Importing Puppies from Romania to the UK.Animals : an open access journal from MDPI · 2025Article
- Using Natural Language Processing to Explore Patient Perspectives on AI Avatars in Support Materials for Patients With Breast Cancer: Survey Study.Journal of medical Internet research · 2025Article
- Work experiences of healthcare professionals in a shortage context: analysis of open-ended comments in a Swiss cohort (SCOHPICA).BMC health services research · 2025Article
- "It's just a general lack of awareness, that breeds a sense that there isn't space to talk about our needs": Barriers and facilitators experienced by transgender people accessing healthcare in Aotearoa/New Zealand.International journal of transgender health · 2025Article
- Exploring the Determinants of Patient Experiences Using the Digital Topic Modeling Approach.Journal of nursing management · 2025Article
- Identifying Patients' Preference During Their Hospital Experience. A Sentiment and Topic Analysis of Patient-Experience Comments via Natural Language Techniques.Patient preference and adherence · 2025Article
- Article
- Stretching oneself too thin and facing ethical challenges: Healthcare professionals' experiences during the COVID-19 pandemic.Nursing ethics · 2024Article
- Why Do People Choose a Particular Dog? A Mixed-Methods Analysis of Factors Owners Consider Important When Acquiring a Dog, on a Convenience Sample of Austrian Pet Dog Owners.Animals : an open access journal from MDPI · 2024Article
- Information needs in breast reconstruction after mastectomy: a qualitative analysis of free-text responses from 2077 women.Breast cancer research and treatment · 2024Article
- "Provided a window on the world and lessened my feeling of isolation": older adults' perceived COVID-19 impact and technology use in Australia during recurrent lockdowns.BMC geriatrics · 2024Article
- A qualitative analysis of free-text patient satisfaction responses in Care Response, a database of patient-reported outcome and experience measures.Chiropractic & manual therapies · 2024Article
- Patient Reasoning: Patients' and Care Partners' Perceptions of Diagnostic Accuracy in Emergency Care.Medical decision making : an international journal of the Society for Medical Decision Making · 2024Article
- The added value of the artificial intelligence patient-reported experience measure (AI-PREM tool) in clinical practise: Deployment in a vestibular schwannoma care pathway.PEC innovation · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
Abstract
objectivesTo analyse free-text responses from the first Scottish Cancer Patient Experience Survey (SCPES) to understand patients' experiences of care, identify valued aspects and areas for improvement.
designInductive thematic analysis of seven free-text comment boxes covering all stages of the cancer experience, from a national cohort survey. SETTING AND
participantsAdult cancer patients diagnosed across all Health Boards in Scotland between July 2013 and March 2014, and who had an inpatient stay or hospital visit between January and September 2014. 2663 respondents (of n=4835 survey respondents) provided 6961 free-text comments.
main outcome measuresPositive and negative themes of patients' experiences. Differences in the proportion of positive to negative comments by demographics.
methodsData were analysed as follows: (1) comments were initially categorised at a high level (eg, positive, negative, miscellaneous, etc); (2) inductive codes were derived and applied to all relevant comments; (3) codes sharing similar meaning were amalgamated into subthemes, and code frequencies were measured; (4) subthemes were mapped into overarching themes; (5) difference in the proportion of positive to negative comments by demographics were analysed using χ
resultsParticipants made more positive than negative comments (1:0.78). Analysis highlighted the importance to patients of
conclusionsThis analysis provides a detailed understanding of patients' cancer care experiences, therefore indicating what aspects matter in those experiences. Although the majority of comments were positive, there were a significant number of negative comments, especially about the lead-up to diagnosis. Comments suggest patients would value greater integration of care from services involved in their treatment for cancer.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.