ArticleGlobal qualitative nursing research
Expertise in Everyday Nurse-Patient Conversations: The Importance of Small Talk.
Article in Global qualitative nursing research. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers, 1 of them a synthesis that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
21 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Recovery-Oriented Conversations in Psychiatric Care: An Integrated Systematic Review.International journal of mental health nursing · 2026Pooled it
- Confidential Conversations in Palliative Care: Capability, Vulnerability, and Relational Encounter.Nursing philosophy : an international journal for healthcare professionals · 2026Article
- Encountering nursing home residents' expressions of death and dying.Nursing ethics · 2026Article
- Confidential Conversations in Palliative Care: An Ethnographic Exploration of Trust and Interpersonal Relationship Between Nurse and Patient.Journal of clinical nursing · 2026Article
- Beyond Everyday Small Talk: A Qualitative Study on Registered Nurses' Confidential Conversations in Palliative Care.Journal of advanced nursing · 2026Article
- "Stay Calm and Pick Up Signs to Understand the Cause": Registered Nurses Use Multiple Strategies for Handling Difficult Emergency Calls.Journal of nursing management · 2026Article
- Speaking with care: a qualitative study on communication styles in everyday nursing conversations with older persons.BMC geriatrics · 2025Article
- The COMCARE Framework for Person-Centred Communication-A Practical Caring Framework.Scandinavian journal of caring sciences · 2025Article
- Managing cultural diversity in end-of-life care: a qualitative study.BMC palliative care · 2025Article
- Article
- "Daring to deal with the difficult and unexpected" registered nurses' confidential conversations with patients with palliative care needs: a qualitative interview study.BMC palliative care · 2023Article
- Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants - a study protocol.BMC geriatrics · 2023Article
- The hidden benefits of patient encounters.The clinical teacher · 2023Article
- Am I safe? An Interpretative Phenomenological Analysis of Vulnerability as Experienced by Patients With Complications Following Surgery.Qualitative health research · 2022Article
- Talking it better: conversations and normative complexity in healthcare improvement.Medical humanities · 2022Article
- A qualitative study of evidence-based therapeutic process in mental health services in Ghana- context-mechanisms-outcomes.BMC health services research · 2021Article
- Process evaluation of the ACTION programme: a strategy for implementing person-centred communication in home care.BMC nursing · 2021Article
- Article
- Striving to establish a care relationship-Mission possible or impossible?-Triad encounters between patients, relatives and nurses.Health expectations : an international journal of public participation in health care and health policy · 2019Article
- Patients' perceptions of their experiences with nurse-patient communication in oncology settings: A focused ethnographic study.PloS one · 2018Article
Corrections and comments
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Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
A great deal of nursing activity is embedded in what is considered to be everyday conversation. These conversations are important to health professionals because communication can affect health outcomes, and they are important to patients who want to know they are being heard and cared for. How do nurses talk with patients and what are the features of effective communication in practice? In this exploratory study, two expert nurses recorded conversations with patients during domiciliary visits. Linguistic discourse analysis, informed by contextual knowledge of domiciliary nursing shows the nurses skillfully used small talk to support their clinical work. In their conversations, nurses elicit specific information, normalize unpleasant procedures, manage the flow of the interaction, and strengthen the therapeutic relationship. Small talk can be big talk in achieving nursing goals. Critically reflecting on recorded clinical interactions can be a useful method of professional development and a way of demonstrating nursing expertise.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.