Evidence map›Paper›PMID 28446131›Full record

ArticleBMC medical research methodology2017

The effectiveness of a monetary incentive offer on survey response rates and response completeness in a longitudinal study.

Shengchao Yu, Howard E Alper, Angela-Maithy Nguyen, Robert M Brackbill, Lennon Turner, Deborah J Walker, Carey B Maslow, Kimberly C Zweig

Abstract read
In one paragraph

Article in BMC medical research methodology, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 30 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
30citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

30 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Methods to increase response to postal and electronic questionnaires.The Cochrane database of systematic reviews · 2023
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Shengchao YuWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA. syu@health.nyc.gov.ORCID http://orcid.org/0000-0002-4555-0220
Howard E AlperWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Angela-Maithy NguyenWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Robert M BrackbillWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Lennon TurnerWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Deborah J WalkerWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Carey B MaslowWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.
Kimberly C ZweigWorld Trade Center Health Registry, New York City Department of Health and Mental Hygiene, 125 Worth Street, 10th Floor, New York City, NY, 10013, USA.

Funding

Extension of the World Trade Center RegistryU50OH009739 · OH · NEW YORK CITY HEALTH/MENTAL HYGIENE · PI FARFEL, MARK R · 2009 to 2025
$120.0M
NIOSH CDC HHS U50 OH009739
6 · The paper itself

Abstract

backgroundAchieving adequate response rates is an ongoing challenge for longitudinal studies. The World Trade Center Health Registry is a longitudinal health study that periodically surveys a cohort of ~71,000 people exposed to the 9/11 terrorist attacks in New York City. Since Wave 1, the Registry has conducted three follow-up surveys (Waves 2-4) every 3-4 years and utilized various strategies to increase survey participation. A promised monetary incentive was offered for the first time to survey non-respondents in the recent Wave 4 survey, conducted 13-14 years after 9/11.

methodsWe evaluated the effectiveness of a monetary incentive in improving the response rate five months after survey launch, and assessed whether or not response completeness was compromised due to incentive use. The study compared the likelihood of returning a survey for those who received an incentive offer to those who did not, using logistic regression models. Among those who returned surveys, we also examined whether those receiving an incentive notification had higher rate of response completeness than those who did not, using negative binomial regression models and logistic regression models.

resultsWe found that a $10 monetary incentive offer was effective in increasing Wave 4 response rates. Specifically, the $10 incentive offer was useful in encouraging initially reluctant participants to respond to the survey. The likelihood of returning a survey increased by 30% for those who received an incentive offer (AOR = 1.3, 95% CI: 1.1, 1.4), and the incentive increased the number of returned surveys by 18%. Moreover, our results did not reveal any significant differences on response completeness between those who received an incentive offer and those who did not.

conclusionsIn the face of the growing challenge of maintaining a high response rate for the World Trade Center Health Registry follow-up surveys, this study showed the value of offering a monetary incentive as an additional refusal conversion strategy. Our findings also suggest that an incentive offer could be particularly useful near the end of data collection period when an immediate boost in response rate is needed.

Indexed as

MotivationRewardFemaleHealth SurveysHumansLongitudinal StudiesMaleRegistriesSeptember 11 Terrorist AttacksSocial ParticipationData collectionIncentivesNon-response biasQuestionnairesResponse ratesReturn ratesSurvey response

Identifiers

PMID28446131
PMCPMC5406995

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.