Evidence map›Paper›PMID 28445806›Full record

ArticleSocial science & medicine (1982)2017

Patient engagement at the margins: Health care providers' assessments of engagement and the structural determinants of health in the safety-net.

Mark D Fleming, Janet K Shim, Irene H Yen, Ariana Thompson-Lastad, Sara Rubin, Meredith Van Natta, Nancy J Burke

Abstract read
In one paragraph

Article in Social science & medicine (1982), 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 31 papers, 3 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
31citing papers in PubMed, 3 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

31 citing papers in PubMed, 3 syntheses or guidelines pooled it.

  1. Quality Indicators for High-Need Patients: a Systematic Review.Journal of general internal medicine · 2022
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  12. Types of Engagement Strategies to Engage High-Risk Patients in VA.Journal of general internal medicine · 2023
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  19. Assessing and promoting partnership between patients and health-care professionals: Co-construction of the CADICEE tool for patients and their relatives.Health expectations : an international journal of public participation in health care and health policy · 2021
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Mark D FlemingDepartment of Anthropology, History and Social Medicine, 3333 California St., Suite 485, University of California, San Francisco, San Francisco, CA 94143-0850, USA; Public Health, School of Social Sciences, Humanities and Arts, University of California, Merced, 5200 North Lake Road, Merced, CA 95343, USA. Electronic address: mark.fleming@ucsf.edu.
Janet K ShimDepartment of Social and Behavioral Sciences, University of California, San Francisco, 3333 California Street, Suite 455, San Francisco, CA 94143-0612, USA.
Irene H YenDivision of General Internal Medicine, Department of Medicine, University of California, San Francisco, 3333 California Street, Suite 335, San Francisco, CA 94118, USA.
Ariana Thompson-LastadDepartment of Social and Behavioral Sciences, University of California, San Francisco, 3333 California Street, Suite 455, San Francisco, CA 94143-0612, USA.
Sara RubinDepartment of Social and Behavioral Sciences, University of California, San Francisco, 3333 California Street, Suite 455, San Francisco, CA 94143-0612, USA.
Meredith Van NattaDepartment of Social and Behavioral Sciences, University of California, San Francisco, 3333 California Street, Suite 455, San Francisco, CA 94143-0612, USA.
Nancy J BurkeDepartment of Anthropology, History and Social Medicine, 3333 California St., Suite 485, University of California, San Francisco, San Francisco, CA 94143-0850, USA; Public Health, School of Social Sciences, Humanities and Arts, University of California, Merced, 5200 North Lake Road, Merced, CA 95343, USA.

Funding

Health literacy systems in the safety net: Lessons from complex care managementR01NR015233 · NINR · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI BURKE, NANCY J., SHIM, JANET K · 2014 to 2017
$2.2M
Providing integrative medicine to underserved patients through group medical visitsF31AT008747 · NCCIH · UNIVERSITY OF CALIFORNIA, SAN FRANCISCO · PI THOMPSON-LASTAD, ARIANA LAUREN · 2016 to 2018
$101k
NCCIH NIH HHS F31 AT008747NINR NIH HHS R01 NR015233
6 · The paper itself

Abstract

Increasing "patient engagement" has become a priority for health care organizations and policy-makers seeking to reduce cost and improve the quality of care. While concepts of patient engagement have proliferated rapidly across health care settings, little is known about how health care providers make use of these concepts in clinical practice. This paper uses 20 months of ethnographic and interview research carried out from 2015 to 2016 to explore how health care providers working at two public, urban, safety-net hospitals in the United States define, discuss, and assess patient engagement. We investigate how health care providers describe engagement for high cost patients-the "super-utilizers" of the health care system-who often face complex challenges related to socioeconomic marginalization including poverty, housing insecurity, exposure to violence and trauma, cognitive and mental health issues, and substance use. The health care providers in our study faced institutional pressure to assess patient engagement and to direct care towards engaged patients. However, providers considered such assessments to be highly challenging and oftentimes inaccurate, particularly because they understood low patient engagement to be the result of difficult socioeconomic conditions. Providers tried to navigate the demand to assess patient engagement in care by looking for explicit positive and negative indicators of engagement, while also being sensitive to more subtle and intuitive signs of engagement for marginalized patients.

Indexed as

AdultCaliforniaFemaleHealth PersonnelHumansIncomeMaleMiddle AgedPatient Acceptance of Health CarePatient ParticipationQualitative ResearchRacial GroupsSocial Determinants of HealthSocioeconomic FactorsTrustHealth inequalitiesPatient engagementPovertySafety-netSuper utilizersUnited States

Identifiers

PMID28445806
PMCPMC5654327

What OpenQuestion holds

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Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.