ArticleHealth expectations : an international journal of public participation in health care and health policy2017
Patients' experiences of consultations with physician associates in primary care in England: A qualitative study.
Article in Health expectations : an international journal of public participation in health care and health policy, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 4 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
25 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- The impact of Medical Associate Professions (MAPs) on the productivity, quality of care, patient and healthcare workforce satisfaction, and budget implications in various healthcare settings: a systematic review.BMC health services research · 2025Pooled it
- Physician associates and anaesthetic associates in UK: rapid systematic review of recent UK based research.BMJ (Clinical research ed.) · 2025Pooled it
- Public perception of the physician associate profession in the UK: a systematic review.BMC health services research · 2024Pooled it
- Physician associate/assistant contributions to cancer diagnosis in primary care: a rapid systematic review.BMC health services research · 2021Pooled it
- Are practice nurse-led patient consultations acceptable for the general population in Germany? Results from a population-based survey.The European journal of general practice · 2026Article
- Review
- Review
- Satisfaction with primary health care services among patients with chronic diseases: a qualitative study.Frontiers in medicine · 2026Article
- Article
- An Examination of the Opinions of NHS Stakeholders on the Current and Future Role of Physician Associates.Cureus · 2025Article
- "They just don't have the "doctor" in front of their name:" Dimensions of trust of physician assistants.Qualitative research in medicine & healthcare · 2025Article
- Predictive modelling of the UK physician associate supply: 2014-2038.Future healthcare journal · 2024Article
- The patient experience of skill mix changes in primary care: an in-depth study of patient 'work' when accessing primary care.Journal of public health (Oxford, England) · 2023Article
- Are Nurse-Led Patient Consultations and Nurse-Led Dose Adjustments of Permanent Medication Acceptable for Patients with Diabetes Mellitus and Hypertension in General Practice? - Results of a Focus Group Study.Patient preference and adherence · 2023Article
- The roles of physician associates and advanced nurse practitioners in the National Health Service in the UK: a scoping review and narrative synthesis.Human resources for health · 2022Article
- The role of the physician associate: an overview.Irish journal of medical science · 2022Review
- Older persons' experience with health care at two primary level clinics in Cape Town, South Africa: a qualitative assessment.BJGP open · 2020Article
- Review
- Article
- WORKFORCE: 'What can you do then?' Integrating new roles into healthcare teams: Regional experience with physician associates.Future healthcare journal · 2019Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
Abstract
backgroundPhysician associates are new to English general practice and set to expand in numbers.
objectiveTo investigate the patients' perspective on consulting with physician associates in general practice.
designA qualitative study, using semi-structured interviews, with thematic analysis. SETTING AND
participantsThirty volunteer patients of 430 who had consulted physician associates for a same-day appointment and had returned a satisfaction survey, in six general practices employing physician associates in England.
findingsSome participants only consulted once with a physician associate and others more frequently. The conditions consulted for ranged from minor illnesses to those requiring immediate hospital admission. Understanding the role of the physician associate varied from 'certain and correct' to 'uncertain', to 'certain and incorrect', where the patient believed the physician associate to be a doctor. Most, but not all, reported positive experiences and outcomes of their consultation, with some choosing to consult the physician. Those with negative experiences described problems when the limits of the role were reached, requiring additional GP consultations or prescription delay. Trust and confidence in the physician associate was derived from trust in the NHS, the general practice and the individual physician associate. Willingness to consult a physician associate was contingent on the patient's assessment of the severity or complexity of the problem and the desire for provider continuity.
conclusionPatients saw physician associates as an appropriate general practitioner substitute. Patients' experience could inform delivery redesign.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.