SynthesisInternational journal for quality in health care : journal of the International Society for Quality in Health Care2017
Measuring patient experience: a systematic review to evaluate psychometric properties of patient reported experience measures (PREMs) for emergency care service provision.
Synthesis in International journal for quality in health care : journal of the International Society for Quality in Health Care, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06688591 (Effectiveness of an Evidence-based Multi-component Intervention Programme to Reduce Medication-related Problems Among Polymedicated Home-dwelling Older Adults), which is not on this map. Cited by 67 papers, 10 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Effectiveness of an Evidence-based Multi-component Intervention Programme to Reduce Medication-related Problems Among Polymedicated Home-dwelling Older Adults: Protocol for a Multi-site Pilot Study of the OptiMed Clinical Trial
Who cites it
67 citing papers in PubMed, 10 syntheses or guidelines pooled it.
- Surgical patient-reported experience measures and qualitative experience studies: systematic review.BJS open · 2024Pooled it
- Patient-Reported Experience Measures in Adult Inpatient Settings: A Systematic Review.Journal of nursing management · 2024Pooled it
- Involving patients and caregivers to develop items for a new patient-reported experience measure for older adults attending the emergency department. Findings from a nominal group technique study.Health expectations : an international journal of public participation in health care and health policy · 2023Pooled it
- Tools for measuring client experiences and satisfaction with healthcare in low- and middle-income countries: a systematic review of measurement properties.BMC health services research · 2023Pooled it
- Establishing the content validity of a new emergency department patient-reported experience measure (ED PREM): a Delphi study.BMC emergency medicine · 2022Pooled it
- Assessing the engagement of children and families in selecting patient-reported outcomes (PROs) and developing their measures: a systematic review.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2021Pooled it
- Use of Patient-Reported Experience Measures in Pediatric Care: A Systematic Review.Frontiers in pediatrics · 2021Pooled it
- Patient experiences with technology enabled care across healthcare settings- a systematic review.BMC health services research · 2020Pooled it
- A systematic review of the validity and reliability of patient-reported experience measures.Health services research · 2019Pooled it
- Quality measurement in physician-staffed emergency medical services: a systematic literature review.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2019Pooled it
- Systematic review of eyecare Patient-Reported Experience Measures (PREMs) following COSMIN guidelines.Eye (London, England) · 2026Review
- Patient health outcomes for evaluation of pharmacist-led primary care: a scoping review.International journal of clinical pharmacy · 2026Article
- Person-centred emergency care: translation and cross-cultural validation of the Australian Emergency Department Patient-Reported Experience Measure (ED PREM) in the Netherlands.Emergency medicine journal : EMJ · 2026Article
- Patient-centred care measurement in sub-Saharan Africa: a scoping review of the evidence (1990-2024).International health · 2026Article
- Psychometric properties and constructs of Patient Reported Experience Measures (PREMs) in primary care: a scoping review.BMC primary care · 2026Article
- Development of patient-reported experience and patient-reported outcome measurement tool for abortion care in Ethiopia: a mixed-method study.Reproductive health · 2026Article
- Patient-reported experience measure (PREM) for patients with interstitial lung disease (ILD): modification of a pre-existing measure.BMJ open respiratory research · 2026Article
- Global scoping review of key domains of patient-reported experience of care measures across life stages and healthcare technical areas.BMJ open · 2026Article
- The impact of collaborative care on perceptions of treatment across racial and ethnic groups.Frontiers in health services · 2026Article
- Barriers and facilitators to using patient-reported experience measures for diabetes care: a qualitative study in Thailand.Frontiers in health services · 2026Article
7 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
purposeKnowledge about patient experience within emergency departments (EDs) allows services to develop and improve in line with patient needs. There is no standardized instrument to measure patient experience. The aim of this study is to identify patient reported experience measures (PREMs) for EDs, examine the rigour by which they were developed and their psychometric properties when judged against standard criteria. DATA SOURCES: Medline, Scopus, CINAHL, PsycINFO, PubMed and Web of Science were searched from inception to May 2015. STUDY SELECTION: Studies were identified using specific search terms and inclusion criteria. A total of eight articles, reporting on four PREMs, were included. DATA EXTRACTION: Data on the development and performance of the four PREMs were extracted from the articles. The measures were critiqued according to quality criteria previously described by Pesudovs K, Burr JM, Harley C, et al. (The development, assessment, and selection of questionnaires. Optom Vis Sci 2007;84:663-74.).
resultsThere was significant variation in the quality of development and reporting of psychometric properties. For all four PREMs, initial development work included the ascertainment of patient experiences using qualitative interviews. However, instrument performance was poorly assessed. Validity and reliability were measured in some studies; however responsiveness, an important aspect on survey development, was not measured in any of the included studies.
conclusionPREMS currently available for use in the ED have uncertain validity, reliability and responsiveness. Further validation work is required to assess their acceptability to patients and their usefulness in clinical practice.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.