ArticlePatient education and counseling2017
Evaluating challenges for improving medically unexplained symptoms in US military veterans via provider communication.
Article in Patient education and counseling, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it, 22 citations in OpenAlex.
- Examining the relationship between healthcare practitioners' communication and patient adherence to treatment: a systematic review.BMC health services research · 2026Pooled it
- "Treat us Like Human Beings": Messages and Recommendations to U.S. Policymakers and Veterans Health Administration Providers from a Qualitative Inquiry Into the Health Experiences of Gulf War Veterans With Gulf War Illness.Journal of patient experience · 2026Article
- Conceptualizing the Core Components of Exposure-Informed Care: A Delphi Quality Improvement Study.Medical care · 2026Article
- Health Care Journeys of Veterans With Gulf War Illness.Medical care · 2026Article
- The role of the working alliance in improving outcomes among veterans with Gulf War Illness: a longitudinal study.Journal of behavioral medicine · 2025Article
- Veteran Beliefs About the Causes of Gulf War Illness and Expectations for Improvement.International journal of behavioral medicine · 2024Article
- Understanding Patient-Provider Interaction, Treatment Acceptance, and Outcomes in Medically Unexplained Symptoms.Cureus · 2022Article
- Training Military Psychiatrists to Adapt and Overcome: How COVID-19 Highlighted the Unique Flexibility of Military Psychiatry in Training and in the Fleet.Current psychiatry reports · 2022Review
- Understanding Veterans' Causal Attributions of Physical Symptoms.International journal of behavioral medicine · 2021Article
- Psychopathology and Somatic Complaints: A Cross-Sectional Study with Portuguese Adults.Healthcare (Basel, Switzerland) · 2021Article
- Under-recognition of medically unexplained symptom conditions among US Veterans with Gulf War Illness.PloS one · 2021Article
Corrections and comments
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Authors and funding
4 authors at 4 institutions in 1 country.
Funding
Abstract
objectivesMedically unexplained symptoms (MUS) are common, with particularly high rates observed in military veterans. Effective patient-provider-communication is thought to be a key aspect of care; however there have been few empirical studies on the association between communication and outcomes for patients with MUS. We evaluate whether discussing veterans' MUS-illness representations and good interpersonal skills have the potential to promote MUS-treatment adherence and improvement.
methodsVeterans experiencing MUS (n=204) reported on their primary care providers' communication about illness representations and interpersonal skills; correlation, regression, and bootstrap-mediation analyses were conducted to test hypotheses regarding veteran-reported outcomes. Main outcomes included satisfaction with the provider, MUS-treatment adherence, intentions to adhere, and expectations for MUS improvement.
resultsVeterans reported infrequent discussion of MUS illness representations but high degrees of provider interpersonal skills. Communication regarding patients' illness representations and treatment expectations was significantly related to treatment adherence and adherence intentions; provider interpersonal skills were not. Both were related to veteran satisfaction. CONCLUSIONS AND PRACTICE IMPLICATIONS: Providers' interpersonal skills may be important in chronic illness contexts, such as MUS, by contributing to satisfaction with the provider. The current study suggests that providers may better promote MUS-treatment adherence through discussing MUS illness representations and treatment expectations.
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Registered trials
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