ArticleSocial psychiatry and psychiatric epidemiology2017
Satisfaction with psychiatric in-patient care as rated by patients at discharge from hospitals in 11 countries.
Article in Social psychiatry and psychiatric epidemiology, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.
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Who cites it
11 citing papers in PubMed.
- Trial
- A qualitative exploration of older people's experience of discharge from mental health inpatient settings.International journal of qualitative studies on health and well-being · 2025Article
- Reliability and validity of the Patient Experiences Questionnaire for Interdisciplinary Treatment for Substance Dependence - Continuous Electronic Measurement (PEQ-ITSD - CEM).BMC health services research · 2024Article
- A Scoping Review of Adult Inpatient Satisfaction with Mental Health Services.Healthcare (Basel, Switzerland) · 2023Article
- Reliability and validity of the Psychiatric Inpatient Patient Experience Questionnaire - Continuous Electronic Measurement (PIPEQ-CEM).BMC health services research · 2022Article
- Differences of mentally ill patients' satisfaction degree during their involuntary or voluntary stay in a psychiatric clinic.Journal of public health research · 2021Article
- Reasons for Emergency Department Use among Patients with Mental Disorders.The Psychiatric quarterly · 2019Article
- Satisfaction of psychiatric inpatients in China: clinical and institutional correlates in a national sample.BMC psychiatry · 2019Article
- Patient Satisfaction with Psychiatric Outpatient Care at University of Gondar Specialized Hospital: A Cross-Sectional Survey.Psychiatry journal · 2019Article
- Patient satisfaction with mental health services based on Andersen's Behavioral Model.Canadian journal of psychiatry. Revue canadienne de psychiatrie · 2018Article
- Association of high psychiatrist staffing with prolonged hospitalization, follow-up visits, and readmission in acute psychiatric units: a retrospective cohort study using a nationwide claims database.Neuropsychiatric disease and treatment · 2018Article
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Authors and funding
52 authors.
Funding
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Abstract
purposeThere is disregard in the scientific literature for the evaluation of psychiatric in-patient care as rated directly by patients. In this context, we aimed to explore satisfaction of people treated in mental health in-patient facilities. The project was a part of the Young Psychiatrist Program by the Association for the Improvement of Mental Health Programmes.
methodsThis is an international multicentre cross-sectional study conducted in 25 hospitals across 11 countries. The research team at each study site approached a consecutive target sample of 30 discharged patients to measure their satisfaction using the five-item study-specific questionnaire. Individual and institution level correlates of 'low satisfaction' were examined by comparisons of binary and multivariate associations in multilevel regression models.
resultsA final study sample consisted of 673 participants. Total satisfaction scores were highly skewed towards the upper end of the scale, with a median total score of 44 (interquartile range 38-48) out of 50. After taking clustering into account, the only independent correlates of low satisfaction were schizophrenia diagnosis and low psychiatrist to patient ratio.
conclusionFurther studies on patients' satisfaction should additionally pay attention to treatment expectations formed by the previous experience of treatment, service-related knowledge, stigma and patients' disempowerment, and power imbalance.
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