Evidence map›Paper›PMID 28245877›Full record

Trial reportHuman resources for health2017

Incentives to change: effects of performance-based financing on health workers in Zambia.

Gordon C Shen, Ha Thi Hong Nguyen, Ashis Das, Nkenda Sachingongu, Collins Chansa, Jumana Qamruddin, Jed Friedman

Abstract readRandomized Controlled Trial
In one paragraph

Trial report in Human resources for health, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 46 papers, 6 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
46citing papers in PubMed, 6 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

46 citing papers in PubMed, 6 syntheses or guidelines pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Gordon C ShenDepartment of Health Policy and Management, Graduate School of Public Health and Health Policy, City University of New York, 55 West 125 Street Room 806, New York, NY, 10027, United States of America. Gordon.Shen@sph.cuny.edu.
Ha Thi Hong NguyenHealth, Nutrition, and Population Global Practice, The World Bank Group, 1818 H Street, NW, Washington, DC, 20433, United States of America.
Ashis DasHealth, Nutrition, and Population Global Practice, The World Bank Group, 1818 H Street, NW, Washington, DC, 20433, United States of America.
Nkenda SachingonguDepartment of Gender Studies, University of Zambia, P.O. Box 32379, Lusaka, Zambia.
Collins ChansaHealth, Nutrition, and Population Global Practice, The World Bank Group, 1818 H Street, NW, Washington, DC, 20433, United States of America.
Jumana QamruddinHealth, Nutrition, and Population Global Practice, The World Bank Group, 1818 H Street, NW, Washington, DC, 20433, United States of America.
Jed FriedmanDevelopment Research Group, The World Bank Group, Washington, DC, United States of America.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPerformance-based financing (PBF) has been implemented in a number of countries with the aim of transforming health systems and improving maternal and child health. This paper examines the effect of PBF on health workers' job satisfaction, motivation, and attrition in Zambia. It uses a randomized intervention/control design to evaluate before-after changes for three groups: intervention (PBF) group, control 1 (C1; enhanced financing) group, and control 2 (C2; pure control) group.

methodsMixed methods are employed. The quantitative portion comprises of a baseline and an endline survey. The survey and sampling scheme were designed to allow for a rigorous impact evaluation of PBF or C1 on several key performance indicators. The qualitative portion seeks to explain the pathways underlying the observed differences through interviews conducted at the beginning and at the three-year mark of the PBF program.

resultsEconometric analysis shows that PBF led to increased job satisfaction and decreased attrition on a subset of measures, with little effect on motivation. The C1 group also experienced some positive effects on job satisfaction. The null results of the quantitative assessment of motivation cohere with those of the qualitative assessment, which revealed that workers remain motivated by their dedication to the profession and to provide health care to the community rather than by financial incentives. The qualitative evidence also provides two explanations for higher overall job satisfaction in the C1 than in the PBF group: better working conditions and more effective supervision from the District Medical Office. The PBF group had higher satisfaction with compensation than both control groups because they have higher compensation and financial autonomy, which was intended to be part of the PBF intervention. While PBF could not address all the reasons for attrition, it did lower turnover because those health centers were staffed with qualified personnel and the personnel had role clarity.

conclusionsIn Zambia, the implementation of PBF schemes brought about a significant increase in job satisfaction and a decrease in attrition, but had no significant effect on motivation. Enhanced health financing also increased stated job satisfaction.

Indexed as

Health PersonnelJob SatisfactionMotivationPersonnel TurnoverQuality of Health CareReimbursement, IncentiveWork PerformanceAdultAltruismAttitude of Health PersonnelDelivery of Health CareFemaleHumansMalePersonnel ManagementSurveys and QuestionnairesHealth system strengtheningHuman resources for healthMixed methodsOrganizational behaviorPay-for-performancePerformance-based financingZambia

Identifiers

PMID28245877
PMCPMC5331731

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.