Trial reportHealth and quality of life outcomes2017
Validation of the generic medical interview satisfaction scale: the G-MISS questionnaire.
Trial report in Health and quality of life outcomes, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 3 of them syntheses that pooled it.
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Who cites it
9 citing papers in PubMed, 3 syntheses or guidelines pooled it.
- Patient-reported experiences and outcomes of virtual care during COVID-19: a systematic review.Journal of patient-reported outcomes · 2023Pooled it
- A systematic literature review of patient self-assessment instruments concerning quality of primary care in multiprofessional clinics.Family practice · 2022Pooled it
- Pooled it
- Technology-mediated screening interviews for youth mental health: Content validation, randomized controlled trial, and expert evaluation.PLOS digital health · 2026Article
- Multi-professional primary healthcare centres: psychometric testing of a new quality-of-care instrument.Journal of patient-reported outcomes · 2026Article
- Patient experience and primary care teams: a cross-sectional survey of French elderly patients.BMJ open · 2025Article
- Patient-reported outcomes and experiences of migrants enrolled in a multidisciplinary HIV clinic with rapid, free, and onsite treatment dispensation: the 'ASAP' study.AIDS research and therapy · 2024Article
- Construct validity and psychosocial correlates of the Italian version of the 21-item Medical Interview Satisfaction Scale in primary care.BJPsych open · 2021Article
- Healthcare Services: Patient Satisfaction and Loyalty Lessons from Islamic Friendly Hospitals.Patient preference and adherence · 2021Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatients have about seven medical consultations a year. Despite the importance of medical interviews in the healthcare process, there is no generic instrument to assess patients' experiences in general practices, medical specialties, and surgical specialties. The main objective was to validate a questionnaire assessing patients' experiences with medical consultations in various practices.
methodThe G-MISS study was a prospective multi-center trial that enrolled patients from May to July 2016. A total of 2055 patients were included from general practices, medical specialties, and surgical specialties. Patients filled out a questionnaire assessing various aspects of their experience and satisfaction within 1 week after their medical interview. The validation process relied on item response theory. Internal validity was examined using exploratory factorial analysis. The statistical model used the root mean square error of approximation, confirmatory fit index, and standard root mean square residual as fit indices. Scalability and reliability were assessed with the Rasch model and Cronbach's alpha coefficients, respectively. Scale properties across the three subgroups were explored with differential item functioning.
resultsThe G-MISS final questionnaire contained 16 items, structured in three dimensions of patients' experiences: "Relief", "Communication", and "Compliance". A global index of patients' experiences was computed as the mean of the dimension scores. All fit indices from the statistical model were satisfactory (RMSEA = 0.03, CFI = 0.98, SRMR = 0.06). The overall scalability had a good fit to the Rasch model. Each dimension was reliable, with Cronbach's alpha ranging from 0.73 to 0.86. Differential item functioning across the three consultation settings was negligible. Patients undergoing medical or surgical specialties reported higher scores in the "Relief" dimension compared with general practice (83.0 ± 11.6 or 82.4 ± 11.6 vs. 73.2 ± 16.7; P < .001). A consultation shorter than 5 min correlated with low patient satisfaction in "Relief" and "Communication" and in the global index, P < .001.
conclusionsThe G-MISS questionnaire is a valid and reliable questionnaire for assessing patients' experiences after consultations with general practitioners, medical specialists, and surgical specialists. The multidimensional structure relies on item response theory and assesses different aspects of patients' experiences that could be useful in clinical practice and research settings.
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