Evidence map›Paper›PMID 28003173›Full record

ArticleJournal of medical Internet research2016

Increasing Consumer Engagement by Tailoring a Public Reporting Website on the Quality of Diabetes Care: A Qualitative Study.

Maureen A Smith, Lauren Bednarz, Peter A Nordby, Jennifer Fink, Robert T Greenlee, Daniel Bolt, Elizabeth M Magnan

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Maureen A SmithHealth Innovation Program, School of Medicine and Public Health-Madison, University of Wisconsin, Madison, WI, United States.ORCID 0000-0003-4370-000X
Lauren BednarzHealth Innovation Program, School of Medicine and Public Health-Madison, University of Wisconsin, Madison, WI, United States.ORCID 0000-0002-2390-7698
Peter A NordbyHealth Innovation Program, School of Medicine and Public Health-Madison, University of Wisconsin, Madison, WI, United States.ORCID 0000-0002-1581-1530
Jennifer FinkDepartment of Health Informatics, College of Health Sciences, University of Wisconsin-Milwaukee, Milwaukee, WI, United States.ORCID 0000-0001-8619-2055
Robert T GreenleeCenter for Clinical Epidemiology, Marshfield Clinic Research Foundation, Marshfield, WI, United States.ORCID 0000-0002-3656-6757
Daniel BoltDepartment of Educational Psychology, University of Wisconsin-Madison, Madison, WI, United States.ORCID 0000-0001-7593-4439
Elizabeth M MagnanDepartment of Family and Community Medicine, University of California, Davis, Sacramento, CA, United States.ORCID 0000-0002-7312-6494

Funding

UC Davis Clinical and Translational Science CenterUL1TR001860 · NCATS · UNIVERSITY OF CALIFORNIA AT DAVIS · PI KENYON, NICHOLAS J., LYLES, COURTNEY REES · 2016 to 2025
$47.3M
Institutional Clinical and Translational Science AwardUL1TR000427 · NCATS · UNIVERSITY OF WISCONSIN-MADISON · PI DREZNER, MARC KENNETH · 2012 to 2016
$32.2M
Institutional Career Development Core (KL2)KL2TR001859 · NCATS · UNIVERSITY OF CALIFORNIA AT DAVIS · PI HOLMES, JAMES F. · 2016 to 2025
$10.1M
Improving Diabetes Quality Reports for Persons with Multiple Chronic ConditionsR21HS021899 · AHRQ · UNIVERSITY OF WISCONSIN-MADISON · PI SMITH, MAUREEN A · 2012 to 2014
$957k
AHRQ HHS R21 HS021899NCATS NIH HHS KL2 TR001859NCATS NIH HHS UL1 TR000427NCATS NIH HHS UL1 TR001860
6 · The paper itself

Abstract

backgroundThe majority of health care utilization decisions in the United States are made by persons with multiple chronic conditions. Existing public reports of health system quality do not distinguish care for these persons and are often not used by the consumers they aim to reach.

objectiveOur goal was to determine if tailoring quality reports to persons with diabetes mellitus and co-occurring chronic conditions would increase user engagement with a website that publicly reports the quality of diabetes care.

methodsWe adapted an existing consumer-focused public reporting website using adult learning theory to display diabetes quality reports tailored to the user's chronic condition profile. We conducted in-depth cognitive interviews with 20 individuals who either had diabetes and/or cared for someone with diabetes to assess the website. Interviews were audiotaped and transcribed, then analyzed using thematic content analysis.

resultsThree themes emerged that suggested increased engagement from tailoring the site to a user's chronic conditions: ability to interact, relevance, and feeling empowered to act.

conclusionsWe conclude that tailoring can be used to improve public reporting sites for individuals with chronic conditions, ultimately allowing consumers to make more informed health care decisions.

Indexed as

InternetPatient SatisfactionAdultChronic DiseaseDiabetes Mellitus, Type 2FemaleHumansMaleMiddle AgedQualitative ResearchQuality of Health CareUnited Stateschronic conditionsdiabetespatient engagementpublic reports

Identifiers

PMID28003173
PMCPMC5214669

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.