Evidence map›Paper›PMID 27895006›Full record

ArticleJournal of medical Internet research2016

Patients' Need for Tailored Comparative Health Care Information: A Qualitative Study on Choosing a Hospital.

Nicolien C Zwijnenberg, Michelle Hendriks, Evelien Bloemendal, Olga C Damman, Judith D de Jong, Diana Mj Delnoij, Jany Jd Rademakers

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Nicolien C ZwijnenbergNetherlands Institute for Health Services Research (NIVEL), Utrecht, Netherlands.ORCID 0000-0002-2003-9266
Michelle HendriksNetherlands Institute for Health Services Research (NIVEL), Utrecht, Netherlands.ORCID 0000-0002-7924-6294
Evelien BloemendalNetherlands Institute for Health Services Research (NIVEL), Utrecht, Netherlands.ORCID 0000-0002-1276-3537
Olga C DammanDepartment of Public and Occupational Health and EMGO+ Institute for Health and Care Research, VU University Medical Center, Amsterdam, Netherlands.ORCID 0000-0002-4482-5042
Judith D de JongNetherlands Institute for Health Services Research (NIVEL), Utrecht, Netherlands.ORCID 0000-0002-9549-9005
Diana Mj DelnoijQuality Institute, National Health Care Institute, Diemen, Netherlands.ORCID 0000-0002-2066-9604
Jany Jd RademakersNetherlands Institute for Health Services Research (NIVEL), Utrecht, Netherlands.ORCID 0000-0003-2742-4543

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe Internet is increasingly being used to provide patients with information about the quality of care of different health care providers. Although online comparative health care information is widely available internationally, and patients have been shown to be interested in this information, its effect on patients' decision making is still limited.

objectiveThis study aimed to explore patients' preferences regarding information presentation and their values concerning tailored comparative health care information. Meeting patients' information presentation needs might increase the perceived relevance and use of the information.

methodsA total of 38 people participated in 4 focus groups. Comparative health care information about hip and knee replacement surgery was used as a case example. One part of the interview focused on patients' information presentation preferences, whereas the other part focused on patients' values of tailored information (ie, showing reviews of patients with comparable demographics). The qualitative data were transcribed verbatim and analyzed using the constant comparative method.

resultsThe following themes were deduced from the transcripts: number of health care providers to be presented, order in which providers are presented, relevancy of tailoring patient reviews, and concerns about tailoring. Participants' preferences differed concerning how many and in which order health care providers must be presented. Most participants had no interest in patient reviews that were shown for specific subgroups based on age, gender, or ethnicity. Concerns of tailoring were related to the representativeness of results and the complexity of information. A need for information about the medical specialist when choosing a hospital was stressed by several participants.

conclusionsThe preferences for how comparative health care information should be presented differ between people. "Information on demand" and information about the medical specialist might be promising ways to increase the relevancy and use of online comparative health care information. Future research should focus on how different groups of people use comparative health care information for different health care choices in real life.

Indexed as

InternetPatient ParticipationAgedChoice BehaviorDecision MakingDelivery of Health CareFemaleHospitalsHumansMaleMiddle AgedPatient PreferenceQualitative ResearchQuality of Health Carechoice behaviordecision makinghospitalspatientsqualitative researchquality of health care

Identifiers

PMID27895006
PMCPMC5153531

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.