ArticleHealth expectations : an international journal of public participation in health care and health policy2017
PReSaFe: A model of barriers and facilitators to patients providing feedback on experiences of safety.
Article in Health expectations : an international journal of public participation in health care and health policy, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers.
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Who cites it
15 citing papers in PubMed.
- Using an evidence-informed co-design approach to develop a mechanism to measure experiences of the open disclosure process: an Irish case study.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2026Article
- Improving Diagnosis: Evaluation of Diagnostic Experiences Classified as Problems, Mistakes, or Both by Patients and Care Partners From a Nationally Representative Survey.Medical care · 2026Article
- Involving adult inpatients, family, partners and/or carers in measuring and monitoring patient safety in acute care hospitals: Protocol for an umbrella review.HRB open research · 2026Article
- Adverse events and perceived abandonment: learning from patients' accounts of medical mishaps.BMJ open quality · 2024Article
- The Acceptance and Use of Digital Technologies for Self-Reporting Medication Safety Events After Care Transitions to Home in Patients With Cancer: Survey Study.Journal of medical Internet research · 2024Article
- Patient Voices in Hospital Safety during the COVID-19 Pandemic.Clinical nursing research · 2023Article
- Analysis of the nature and contributory factors of medication safety incidents following hospital discharge using National Reporting and Learning System (NRLS) data from England and Wales: a multi-method study.Therapeutic advances in drug safety · 2023Article
- Patient and healthcare provider perceptions on using patient-reported experience measures (PREMs) in routine clinical care: a systematic review of qualitative studies.Journal of patient-reported outcomes · 2022Review
- Socially Extended Scientific Knowledge.Frontiers in psychology · 2022Article
- Mixed-method investigation of health consumers' perception and experience of participation in patient safety activities.BMJ open · 2020Article
- Article
- Implementing a survey for patients to provide safety experience feedback following a care transition: a feasibility study.BMC health services research · 2019Article
- Investigating the feasibility of a patient feedback tool to improve safety in Australian primary care: a study protocol.BMJ open · 2019Article
- Mindful organizing in patients' contributions to primary care medication safety.Health expectations : an international journal of public participation in health care and health policy · 2018Article
- Determinants of patient participation for safer care: A qualitative study of physicians' experiences and perceptions.Health science reports · 2018Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe importance of involving patients in reporting on safety is increasingly recognized. Whilst studies have identified barriers to clinician incident reporting, few have explored barriers and facilitators to patient reporting of safety experiences. This paper explores patient perspectives on providing feedback on safety experiences. DESIGN/
participantsPatients (n=28) were invited to take part in semi-structured interviews when given a survey about their experiences of safety following hospital discharge. Transcripts were thematically analysed using NVivo10.
settingPatients were recruited from four hospitals in the UK.
resultsThree themes were identified as barriers and facilitators to patient involvement in providing feedback on their safety experiences. The first, cognitive-cultural, found that whilst safety was a priority for most, some felt the term was not relevant to them because safety was the "default" position, and/or because safety could not be disentangled from the overall experience of care. The structural-procedural theme indicated that reporting was facilitated when patients saw the process as straightforward, but that disinclination or perceived inability to provide feedback was a barrier. Finally, learning and change illustrated that perception of the impact of feedback could facilitate or inhibit reporting.
conclusionsWhen collecting patient feedback on experiences of safety, it is important to consider what may help or hinder this process, beyond the process alone. We present a staged model of prerequisite barriers and facilitators and hypothesize that each stage needs to be achieved for patients to provide feedback on safety experiences. Implications for collecting meaningful data on patients' safety experiences are considered.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.