ArticleElectronic physician2016
Comparison Quality of Health Services between Public and Private Providers: The Iranian People's Perspective.
Article in Electronic physician, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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Who cites it
7 citing papers in PubMed.
- Factors Influencing Paternalistic Clinical Environment in Iran: An Exploratory Research Brief.Journal of patient experience · 2025Article
- Comparative Evaluation of Quality Management Practices in the Public and Private Hospitals in Visakhapatnam District: An Original Research.Journal of pharmacy & bioallied sciences · 2024Article
- Mistreatment of women during childbirth and its influencing factors in public maternity hospitals in Tehran, Iran: a multi-stakeholder qualitative study.Reproductive health · 2023Article
- Clinical leadership behaviors among critical care nurses in private and governmental hospital: A cross-sectional survey.International journal of nursing sciences · 2022Article
- Business models for primary health care delivery in low- and middle-income countries: a scoping study of nine social entrepreneurs.BMC health services research · 2021Article
- A proposed classification for orthodontic practice in India.Journal of family medicine and primary care · 2020Article
- Jakartans' Perceptions of Health Care Services.Frontiers in public health · 2019Article
Corrections and comments
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionHealth services quality has been the most important criteria of judging, and its improvement causes people's satisfaction of health systems. In a health system, public and private sectors provide services and typically have been effective in promoting health services quality of community. The aim of this study was to compare the quality of health services in both public and private sectors from the perspective of residents in Qazvin (Iran).
methodsThis cross-sectional study was conducted in 2014. The study population included all residents of Qazvin Province, and the sample size was estimated to 1002. The research tool was a perceptions of services quality standard questionnaire. Data were collected by trained interviewers visiting homes and were analyzed by IBM-SPSS software version 22 and t-test and linear regression. Cronbach's alpha coefficient was 0.91 and test-re-test coefficient was 83%.
results741 people (74%) in their last visit to receive services were referred to the public sector. Between the perception of people participating in the study about medical equipment and supplies, welfare facilities, competence and experience of doctor, waiting time, rapid reception, and access to doctor in public and private sectors, significant differences were observed (p < 0.05). In the tangible realm in perception of health services, there was a significant difference in quality between the public and private sectors (p < 0.05). In addition, place of receiving services, waiting time, education, occupation, and type of received services were affecting factors in regards to perceptions of health services from the perspective of Iran's population (p < 0.05).
conclusionThe results showed the importance of a tangible realm on people's satisfaction of health services. It seems that the public sector should pay more attention to this issue.
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