ArticleHealthcare (Amsterdam, Netherlands)2017
Patient portals and health apps: Pitfalls, promises, and what one might learn from the other.
Article in Healthcare (Amsterdam, Netherlands), 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT01710293 (Automated Point-of-Care Surveillance of Outpatient Delays in Cancer Diagnosis), which is not on this map. Cited by 82 papers, 4 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Automated Point-of-Care Surveillance of Outpatient Delays in Cancer Diagnosis
Who cites it
82 citing papers in PubMed, 4 syntheses or guidelines pooled it, 201 citations in OpenAlex.
- A mobile health application use among diabetes mellitus patients: a systematic review and meta-analysis.Frontiers in endocrinology · 2024Pooled it
- Quantifying Patient Portal Use: Systematic Review of Utilization Metrics.Journal of medical Internet research · 2021Pooled it
- Criteria for assessing the quality of mHealth apps: a systematic review.Journal of the American Medical Informatics Association : JAMIA · 2018Pooled it
- Factors Determining the Success and Failure of eHealth Interventions: Systematic Review of the Literature.Journal of medical Internet research · 2018Pooled it
- Patients' and healthcare workers' recommendations for a surgical patient safety checklist - a qualitative study.BMC health services research · 2020Trial
- Age Is Not a Barrier: Older Adults With Cancer Derive Similar Benefit in a Randomized Controlled Trial of a Remote Symptom Monitoring Intervention Compared With Younger Adults.Cancer control : journal of the Moffitt Cancer CenterTrial
- Taming the In-Basket-How Two Simple Tools Reduced Portal Message Volume in an Academic Internal Medicine Clinic.Journal of general internal medicine · 2025Article
- User Experience in mHealth Research: Bibliometric Analysis of Trends and Developments (2007-2023).JMIR mHealth and uHealth · 2025Review
- Disparities in Access and Utilization of Electronic Health Record Patient Portals.Journal of general internal medicine · 2025Article
- Identification and Classification Features of Patient Portal, A Systematic Review.Health science reports · 2025Review
- Parent-Reported Usability of a Patient Portal-Based Asthma Care Tool for Parents of Children With Asthma.Pediatric pulmonology · 2025Article
- Rationale and design of APOLLO: a personalized rehAbilitation PrOgram in aLLOgeneic bone marrow transplantation.BMC cancer · 2025Observational
- Automatic Enrollment in Patient Portal Systems Mitigates the Digital Divide in Healthcare: An Interrupted Time Series Analysis of an Autoenrollment Workflow Intervention.Journal of medical systems · 2024Article
- Designing Survey-Based Mobile Interfaces for Rural Patients With Cancer Using Apple's ResearchKit and CareKit: Usability Study.JMIR formative research · 2024Article
- Prescription Digital Therapeutics for Substance Use Disorder in Primary Care: Mixed Methods Evaluation of a Pilot Implementation Study.JMIR formative research · 2024Article
- Factors Associated with Uptake of Patient Portals at a Federally Qualified Health Care Center.Healthcare (Basel, Switzerland) · 2024Article
- Effects of a Patient Portal Intervention to Address Diabetes Care Gaps: Protocol for a Pragmatic Randomized Controlled Trial.JMIR research protocols · 2024Article
- Digital proficiency: assessing knowledge, attitudes, and skills in digital transformation, health literacy, and artificial intelligence among university nursing students.BMC medical education · 2024Article
- Terminology of e-Oral Health: Consensus Report of the IADR's e-Oral Health Network Terminology Task Force.BMC oral health · 2024Article
- A Computationally-guided Qualitative Analysis to Understand User Experiences with Different Types of Mobile Personal Health Records.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2024Article
22 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 3 institutions in 1 country.
Funding
Abstract
Widespread use of health information technology (IT) could potentially increase patients' access to their health information and facilitate future goals of advancing patient-centered care. Despite having increased access to their health data, patients do not always understand this information or its implications, and digital health data can be difficult to navigate when displayed in a small-format, complex interface. In this paper, we discuss two forms of patient-facing health IT tools-patient portals and applications (apps)-and highlight how, despite several limitations of each, combining high-yield features of mobile health (mHealth) apps with portals could increase patient engagement and self-management and be more effective than either of them alone. Patient portal adoption is variable, and due to design and interface limitations and health literacy issues, many people find the portal difficult to use. Conversely, apps have experienced rapid adoption and traditionally have more consumer-friendly features with easy log-in access, real-time tracking, and simplified data display. These features make the applications more intuitive and easy-to-use than patient portals. While apps have their own limitations and might serve different purposes, patient portals could adopt some high-yield features and functions of apps that lead to engagement success with patients. We thus suggest that to improve user experience with future portals, developers could look towards mHealth apps in design, function, and user interface. Adding new features to portals may improve their use and empower patients to track their overall health and disease states. Nevertheless, both these health IT tools should be subjected to rigorous evaluation to ensure they meet their potential in improving patient outcomes.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.