ArticlePatient preference and adherence2016
Satisfaction and associated factors of outpatient psychiatric service consumers in Ethiopia.
Article in Patient preference and adherence, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers, 1 of them a synthesis that pooled it.
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Who cites it
18 citing papers in PubMed, 1 synthesis or guideline pooled it, 27 citations in OpenAlex.
- Patient satisfaction with mental health services in Ethiopia: a systematic review and meta-analysis.BMC health services research · 2025Pooled it
- Patient satisfaction with psychiatric outpatient care and associated factors among patients attending public hospitals in the Harari Region, Eastern Ethiopia.Discover mental health · 2026Article
- Mental health service satisfaction among adults with mental illness attending a psychiatric outpatient clinic: a cross-sectional study.Frontiers in public health · 2025Article
- Pharmacy services and psychiatric patient satisfaction among community-based health insurance users in Ethiopia.Frontiers in medicine · 2024Article
- Mental healthcare services satisfaction and its associated factors among patients with mental disorders on follow-up in the University of Gondar Comprehensive Specialized Hospital, Northwest Ethiopia.Frontiers in psychiatry · 2023Article
- Article
- Satisfaction and associated factors among psychiatry service users at Amanuel mental specialized hospital. Addis Ababa, Ethiopia.Frontiers in psychiatry · 2022Article
- Satisfaction of psychologically impaired patients with health-care services: A Saudi Arabian perspective.Frontiers in public health · 2022Article
- Satisfaction of patients with health care services in tertiary care facilities of Riyadh, Saudi Arabia: A cross-sectional approach.Frontiers in public health · 2022Article
- Magnitude of Satisfaction and Associated Factors Among Caregivers of Children with Disabilities Towards Community-Based Rehabilitation Service in Central and North Gondar Zone, Northwest Ethiopia: A Community-Based Cross-Sectional Study.Journal of multidisciplinary healthcare · 2021Article
- Patient satisfaction towards health care services provided in Ethiopian health institutions: a systematic review and meta-analysis.Health services insights · 2021Article
- Perceived Patient Satisfaction and Associated Factors among Psychiatric Patients Who Attend Their Treatment at Outpatient Psychiatry Clinic, Jimma University Medical Center, Southwest Ethiopia, Jimma, 2019.Psychiatry journal · 2020Article
- Patient satisfaction and associated factors among psychiatry outpatients of St Paulo's Hospital, Ethiopia.General psychiatry · 2020Article
- Outpatients' Satisfaction in the Context of 10 Years of Health-Care Reform: A Cross-Sectional Study of Tertiary Hospitals in Shiyan, China.Patient preference and adherence · 2020Article
- Patient Satisfaction with Psychiatric Outpatient Care at University of Gondar Specialized Hospital: A Cross-Sectional Survey.Psychiatry journal · 2019Article
- A typology of satisfaction with mental health services based on Andersen's behavioral model.Social psychiatry and psychiatric epidemiology · 2018Article
- Patient satisfaction with mental health services based on Andersen's Behavioral Model.Canadian journal of psychiatry. Revue canadienne de psychiatrie · 2018Article
- Mental health care and delivery system at Temeke hospital in Dar es Salaam, Tanzania.BMC psychiatry · 2017Article
Corrections and comments
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Authors and funding
9 authors at 6 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
purposeThe purpose of this study was to assess the level of patient satisfaction and associated factors with psychiatric outpatient services in Ethiopia. PATIENTS AND
methodsA cross-sectional study was performed from May 2015 to June 2015. A total of 454 participants selected by systematic random sampling were included in this study. Pretested and interviewer-administered questionnaire was used to collect the data. Patient satisfaction was measured using Charleston Psychiatric Outpatient Satisfaction Scale, and other validated tools were used to assess the associated variables. Multivariate logistic regressions with 95% confidence interval (CI) were used to assess the strength, and
resultsA total of 441 respondents were enrolled, with a response rate of 97.1% and magnitude of satisfaction of 61.2%. Being male (adjusted odds ratio [AOR] =0.612, 95% CI: 0.39, 0.94), being widowed (AOR =0.13, 95% CI: 0.05, 0.36), urban residence (AOR =0.49, 95% CI: 0.31, 0.78), diagnosed with schizophrenia (AOR =0.48, 95% CI: 0.28, 0.81), unfavorable attitude (AOR =0.49, 95% CI: 0.28, 0.86), and poor social functioning (AOR =0.52, 95% CI: 0.34, 0.80) were significantly associated with satisfaction.
conclusionMore than one-third of psychiatric service consumers were dissatisfied with the service they received. Integrating patients to their own treatment plan and regular service evaluation are important to improve satisfaction.
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