ArticleBMC health services research2016
Computer-assisted client assessment survey for mental health: patient and health provider perspectives.
Article in BMC health services research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT02023957 (Interactive Computer-assisted Screening for Mental Health in Primary Care), which is not on this map. Cited by 16 papers, 4 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Interactive Computer-assisted Screening for Mental Health in Primary Care
Who cites it
16 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- An investigation into telemedicine utilization for refugee mental health: a systematic review.Globalization and health · 2025Pooled it
- Improving primary health care quality for refugees and asylum seekers: A systematic review of interventional approaches.Health expectations : an international journal of public participation in health care and health policy · 2022Pooled it
- Understanding Clinicians' Adoption of Mobile Health Tools: A Qualitative Review of the Most Used Frameworks.JMIR mHealth and uHealth · 2020Pooled it
- Health workers' perceptions and experiences of using mHealth technologies to deliver primary healthcare services: a qualitative evidence synthesis.The Cochrane database of systematic reviews · 2020Pooled it
- Computer-assisted medical history taking prior to patient consultation in the outpatient care setting: a prospective pilot project.BMC health services research · 2024Article
- Access to Virtual Mental Healthcare and Support for Refugee and Immigrant Groups: A Scoping Review.Journal of immigrant and minority health · 2023Article
- Screening Tools for Mental Disorders Among Female Refugees: a Systematic Review.Journal of child & adolescent trauma · 2022Article
- A pilot study of patient satisfaction with a self-completed tablet-based digital questionnaire for collecting the patient's medical history in an emergency department.BMC health services research · 2021Article
- Global Mental Health and Services for Migrants in Primary Care Settings in High-Income Countries: A Scoping Review.International journal of environmental research and public health · 2020Article
- Look Before You Leap: Representativeness of Those Completing Self-Reports in Early Psychosis Research.Canadian journal of psychiatry. Revue canadienne de psychiatrie · 2020Article
- Using Participatory Design Methodologies to Co-Design and Culturally Adapt the Spanish Version of the Mental Health eClinic: Qualitative Study.Journal of medical Internet research · 2019Article
- Patients' Mental Health Journeys: A Qualitative Case Study with Interactive Computer-Assisted Client Assessment Survey (iCASS).Journal of immigrant and minority health · 2018Article
- A Face-Aging App for Smoking Cessation in a Waiting Room Setting: Pilot Study in an HIV Outpatient Clinic.Journal of medical Internet research · 2018Article
- Barriers and facilitators to using a web-based tool for diagnosis and monitoring of patients with depression: a qualitative study among Danish general practitioners.BMC health services research · 2018Article
- Assessing trauma in a transcultural context: challenges in mental health care with immigrants and refugees.Public health reviews · 2018Review
- Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe worldwide rise in common mental disorders (CMDs) is posing challenges in the provision of and access to care, particularly for immigrant, refugee and racialized groups from low-income backgrounds. eHealth tools, such as the Interactive Computer-Assisted Client Assessment Survey (iCCAS) may reduce some barriers to access. iCCAS is a tablet-based, touch-screen self-assessment completed by clients while waiting to see their family physician (FP) or nurse practitioner (NP). In an academic-community initiative, iCCAS was made available in English and Spanish at a Community Health Centre in Toronto through a mixed-method trial.
methodsThis paper reports the perspectives of clients in the iCCAS group (n = 74) collected through an exit survey, and the perspectives of 9 providers (four FP and five NP) gathered through qualitative interviews. Client acceptance of the tool was assessed for cognitive and technical dimensions of their experience. They rated twelve items for perceived Benefits and Barriers and four questions for the technical quality.
resultsMost clients reported that the iCCAS completion time was acceptable (94.5 %), the touch-screen was easy to use (97.3 %), and the instructions (93.2 %) and questions (94.6 %) were clear. Clients endorsed the tool's Benefits, but were unsure about Barriers to information privacy and provider interaction (mean 4.1, 2.6 and 2.8, respectively on a five-point scale). Qualitative analysis of the provider interviews identified five themes: challenges in Assessing Mental Health Services, such as case complexity, time, language and stigma; the Tool's Benefits, including non-intrusive prompting of clients to discuss mental health, and facilitation of providers' assessment and care plans; the Tool's Integration into everyday practice; Challenges for Use (e.g. time); and Promoting Integration Effectively, centered on the timing of screening, setting readiness, language diversity, and technological advances.
conclusionsParticipant clients and providers perceived iCCAS as an easy and useful tool for mental health assessments at the Community Health Centre and similar settings. The findings are anticipated to inform further work in this area.
trial registrationClinicalTrials.gov; NCT02023957 ; Registered retrospectively 12 Dec. 2013.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.