ArticleBMC medical informatics and decision making2016
Patients' and healthcare providers' perceptions of a mobile portal application for hospitalized patients.
Article in BMC medical informatics and decision making, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 5 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
25 citing papers in PubMed, 5 syntheses or guidelines pooled it.
- Functionalities and Issues in the Implementation of Personal Health Records: Systematic Review.Journal of medical Internet research · 2021Pooled it
- Using Electronic Health Record Portals to Improve Patient Engagement: Research Priorities and Best Practices.Annals of internal medicine · 2020Pooled it
- A systematic review of patient access to medical records in the acute setting: practicalities, perspectives and ethical consequences.BMC medical ethics · 2020Pooled it
- What Do Patients and Caregivers Want? A Systematic Review of User Suggestions to Improve Patient Portals.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2020Pooled it
- Inpatient Portals for Hospitalized Patients and Caregivers: A Systematic Review.Journal of hospital medicine · 2018Pooled it
- A randomized controlled trial to improve engagement of hospitalized patients with their patient portals.Journal of the American Medical Informatics Association : JAMIA · 2018Trial
- The State-of-the-Art of Patient Portals: Adapting to External Factors, Addressing Barriers, and Innovating.Applied clinical informatics · 2023Review
- Physicians' Perspectives on Inpatient Portals: Systematic Review.Interactive journal of medical research · 2022Review
- Full Radiology Report through Patient Web Portal: A Literature Review.International journal of environmental research and public health · 2020Review
- Patient Recommendations to Improve the Implementation of and Engagement With Portals in Acute Care: Hospital-Based Qualitative Study.Journal of medical Internet research · 2020Article
- Helping clinicians and patients navigate electronic patient portals: ethical and legal principles.CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2019Article
- Patient engagement or information overload: patient and physician views on sharing the medical record in the acute setting.Clinical medicine (London, England) · 2019Article
- Acute Care Patient Portal Intervention: Portal Use and Patient Activation.Journal of medical Internet research · 2019Article
- Potential of an Electronic Health Record-Integrated Patient Portal for Improving Care Plan Concordance during Acute Care.Applied clinical informatics · 2019Article
- Patient perceptions and interactions with their web portal-based laboratory results.BMJ health & care informatics · 2019Article
- Parent Perceptions of Real-time Access to Their Hospitalized Child's Medical Records Using an Inpatient Portal: A Qualitative Study.Hospital pediatrics · 2019Article
- Inpatients Sign On: An Opportunity to Engage Hospitalized Patients and Caregivers Using Inpatient Portals.Medical care · 2019Article
- Understanding Secure Messaging in the Inpatient Environment: A New Avenue for Communication and Patient Engagement.Applied clinical informatics · 2018Observational
- Patient portal adoption and use by hospitalized cancer patients: a retrospective study of its impact on adverse events, utilization, and patient satisfaction.BMC medical informatics and decision making · 2018Article
- Implementation of acute care patient portals: recommendations on utility and use from six early adopters.Journal of the American Medical Informatics Association : JAMIA · 2018Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundHospital-based patient portals have the potential to better inform and engage patients in their care. We sought to assess patients' and healthcare providers' perceptions of a hospital-based portal and identify opportunities for design enhancements.
methodsWe developed a mobile patient portal application including information about the care team, scheduled tests and procedures, and a list of active medications. Patients were offered use of tablet computers, with the portal application, during their hospitalization. We conducted semi-structured interviews of patients and provider focus groups. Text from transcribed interviews and focus groups was independently coded by two investigators using a constant comparative approach. Codes were reviewed by a third investigator and discrepancies resolved via consensus.
resultsOverall, 18 patients completed semi-structured interviews and 21 providers participated in three focus groups. Patients found information provided by the portal to be useful, especially regarding team members and medications. Many patients described frequent use of games and non-clinical applications and felt the tablet helped them cope with their acute illness. Patients expressed a desire for additional detail about medications, test results, and the ability to record questions. Providers felt the portal improved patient engagement, but worried that additional features might result in a volume and complexity of information that could be overwhelming for patients. Providers also expressed concern over an enhanced portal's impact on patient-provider communication and workflow.
conclusionsOptimizing a hospital-based patient portal will require attention to type, timing and format of information provided, as well as the impact on patient-provider communication and workflow.
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