ArticlePerspectives on medical education2016
Intercultural doctor-patient communication in daily outpatient care: relevant communication skills.
Article in Perspectives on medical education, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers.
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Who cites it
19 citing papers in PubMed, 47 citations in OpenAlex.
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- General practitioners' views on cardiovascular prevention for ethnic minorities-a qualitative study in the Netherlands.Family practice · 2024Article
- "Trying to write a story together": general practitioners' perspectives on culturally sensitive care.International journal for equity in health · 2024Article
- Exploring discrimination and racism in healthcare: a qualitative phenomenology study of Dutch persons with migration backgrounds.BMJ open · 2024Article
- Communication training for general practitioners aimed at improving antibiotic prescribing: a controlled before-after study in multicultural Dutch cities.Frontiers in medicine · 2024Article
- Adaptation and validation of the encoding of observations using CONSUL-MCC: A self-determination theory-based tool to observe consultations in maternity care.PEC innovation · 2023Article
- Artificial Intelligence Supporting the Training of Communication Skills in the Education of Health Care Professions: Scoping Review.Journal of medical Internet research · 2023Article
- Article
- Yemeni refugees' health literacy and experience with the Dutch healthcare system: a qualitative study.BMC public health · 2023Article
- Cultural competence of dutch physician assistants: an observational cohort study.BMC medical education · 2023Observational
- Autonomy-supportive decision-making in maternity care during prenatal consultations: a qualitative interaction analysis.BMJ open · 2022Article
- Article
- The Pivotal Role of Effective Communication in Patient Care: A Case of Coronary Stent Thrombosis.Journal of patient experience · 2021Article
- The Influence of Transaction Process With Doctors on Patient Satisfaction, Self-Rating Anxiety and Self-Efficacy Among International Students in China.Frontiers in public health · 2021Article
- Breaking bad news to antenatal patients with strategies to lessen the pain: a qualitative study.Reproductive health · 2018Article
- Circling the undefined-A grounded theory study of intercultural consultations in Swedish primary care.PloS one · 2018Article
- How do medical specialists value their own intercultural communication behaviour? A reflective practice study.BMC medical education · 2016Article
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Authors and funding
6 authors at 5 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionIntercultural communication (ICC) between doctors and patients is often associated with misunderstandings and dissatisfaction. To develop ICC-specific medical education, it is important to find out which ICC skills medical specialists currently apply in daily clinical consultations.
methodsDoctor-patient consultations of Dutch doctors with non-Dutch patients were videotaped in a multi-ethnic hospital in the Netherlands. The consultations were analyzed using the validated MAAS-Global assessment list in combination with factors influencing ICC, as described in the literature.
resultsIn total, 39 videotaped consultations were analyzed. The doctors proved to be capable of practising many communication skills, such as listening and empathic communication behaviour. Other skills were not practised, such as being culturally aware and checking the patient's language ability.
conclusionWe showed that doctors did practice some but not all the relevant ICC skills and that the ICC style of the doctors was mainly biomedically centred. Furthermore, we discussed the possible overlap between intercultural and patient-centred communication. Implications for practice could be to implement the relevant ICC skills in the existing communication training or develop a communication training with a patient-centred approach including ICC skills.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.