ArticleBMC health services research2016
Relationship between' patient's rights charter' and patients' satisfaction in gynecological hospitals.
Article in BMC health services research, 2016. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed.
- Evaluation of adherence to the patients' bill of rights charter in pharmacies in Iran: a descriptive-correlational study.BMC health services research · 2025Article
- LOXL2 inhibition ameliorates pulmonary artery remodeling in pulmonary hypertension.American journal of physiology. Lung cellular and molecular physiology · 2024Article
- The justification and practice of the patient rights charter from the perspective of patients admitted to surgical wards during COVID-19 pandemic: evidence from Southern Iran.BMC health services research · 2024Article
- Article
- The experiences of hospitals in changing the function of a non-teaching hospital to a teaching hospital: Short-Communication.Caspian journal of internal medicine · 2023Article
- Differences and their contexts between teaching and nonteaching hospitals in Iran with other countries: A concurrent mixed-methods study.Journal of education and health promotion · 2022Article
- Hydrogen Sulfide: Novel Endogenous and Exogenous Modulator of Oxidative Stress in Retinal Degeneration Diseases.Molecules (Basel, Switzerland) · 2021Review
- Practicing patients' rights in Iran: a review of evidence.Journal of medical ethics and history of medicine · 2021Review
- Observance of patients' rights by physicians and nurses from the COVID-19 patients' perspective.Journal of medical ethics and history of medicine · 2020Article
- Awareness of the Importance of and Adherence to Patients' Rights Among Physicians and Nurses in Oman: An analytical cross-sectional study across different levels of healthcare.Sultan Qaboos University medical journal · 2019Article
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4 authors.
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Abstract
backgroundPatient's satisfaction with hospital services is one of the most important indicators of efficiency and quality of services of different hospital wards.
methodsThis cross-sectional descriptive analytical study was conducted in 2015. The study population included patients in gynecological hospitals of TUMS, and by using questionnaires; data were collected from 304 patients. Statistical analysis was performed using the SPSS 22.
resultsThe rights of patients were mainly observed through "quality of care" (Mean ± SD: 9.65 ± 2.62), "knowing the charges and the right to complain"; (Mean ± SD: 6.00 ± 2.5) "presence of an active system to handle complaints of patients in the hospital and explanation of the error that occurred during service provision to patients by the wrongdoer" is the lowest (7.5 ± 2.62). It was found that patients' satisfaction is below the mean and its different aspects are higher than the mean level. However, the services of physicians and feeding recorded the highest and lowest satisfaction, respectively (19.4 ± 4.25, 20.77 ± 4.39). The mean score of satisfaction of patients admitted with nursing physical care was 24.5 ± 6.2.
conclusionOverall, patients' satisfaction with hospital services was close to the mean. Deficiencies and grievances should be resolved with a correct measure.
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