ArticleJournal of the American Medical Informatics Association : JAMIA2017
Patient and clinician perspectives on the outpatient after-visit summary: a qualitative study to inform improvements in visit summary design.
Article in Journal of the American Medical Informatics Association : JAMIA, 2017. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
21 citing papers in PubMed.
- The feasibility of sharing digital audio-recordings of clinic visits online with older adults in primary care settings: A multisite trial.Patient education and counseling · 2025Trial
- Patient-Centered Summarization Framework for AI Clinical Summarization: Mixed Methods Study.Journal of medical Internet research · 2026Article
- Readability of AI-Generated Patient Visit Summaries in Orthopedic Surgery: Retrospective Analysis.Journal of medical Internet research · 2026Article
- Patient Digital Engagement With After Visit Summary in Ambulatory Care.JAMA network open · 2026Article
- After-visit and discharge summaries: a scoping review of stakeholder perspectives and experiences.BMC health services research · 2025Article
- Dental Students' Perceptions of an After-Visit Summary in an Academic Clinical Setting: Mixed-Method Approach.Journal of dental education · 2025Article
- Open Notes in Mental Health: A Scoping Review of Stakeholder Experiences and Implications for Clinical Practice.Healthcare (Basel, Switzerland) · 2025Review
- The Feasibility and Acceptability of Sharing Video Recordings of Amyotrophic Lateral Sclerosis Clinical Encounters With Patients and Their Caregivers: Pilot Randomized Clinical Trial.JMIR formative research · 2024Article
- A qualitative assessment of adolescent perspectives on patient education in the outpatient setting.PEC innovation · 2023Article
- Reframing Patient Experience Approaches and Methods to Achieve Patient-Centeredness in Healthcare: Scoping Review.International journal of environmental research and public health · 2022Article
- An Audio Personal Health Library of Clinic Visit Recordings for Patients and Their Caregivers (HealthPAL): User-Centered Design Approach.Journal of medical Internet research · 2021Article
- Capturing the Impact of Patient Portals Based on the Quadruple Aim and Benefits Evaluation Frameworks: Scoping Review.Journal of medical Internet research · 2020Article
- Patient-Reported Use of the After Visit Summary in a Primary Care Internal Medicine Practice.Journal of patient experience · 2020Article
- Use and Usefulness of After-Visit Summaries by Language and Health Literacy among Latinx and Chinese Primary Care Patients.Journal of health communication · 2020Article
- Diffusing an Innovation: Clinician Perceptions of Continuous Predictive Analytics Monitoring in Intensive Care.Applied clinical informatics · 2019Article
- Challenges optimizing the after visit summary.International journal of medical informatics · 2018Article
- Audio-/Videorecording Clinic Visits for Patient's Personal Use in the United States: Cross-Sectional Survey.Journal of medical Internet research · 2018Article
- A Heuristic Evaluation to Assess Use of After Visit Summaries for Supporting Continuity of Care.Applied clinical informatics · 2018Article
- Observational
- Helpfulness of Clinical Visit Summary Content From Multi-Specialty Care: A Mixed-Methods Assessment.Health services research and managerial epidemiologyArticle
Corrections and comments
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Authors and funding
6 authors.
Funding
Abstract
objectiveWe explored patients' and clinicians' perspectives on electronic health record (EHR)-generated outpatient after-visit summaries (AVSs) to inform efforts to maximize the document's utility. MATERIALS AND
methodsThis qualitative study involved focus groups and semistructured interviews with patients ( n = 39) and clinicians ( n = 56) in adult primary care practices serving socioeconomically diverse communities in New York City; Long Island, New York; and Chicago, Illinois. Focus group and interview transcripts were coded and analyzed following standard qualitative methods.
resultsCore themes included the use and purpose of the AVS, content modification and prioritization, formatting improvements, customization, privacy and accuracy concerns, and clinician workflow concerns. While most patients valued the document as a visit summary, others considered it a general summary of their health and health care issues, useful for sharing with family or clinicians even if they had access to their health records via web portals. Patients expressed a preference for the order of content items, and many wanted the reasons for medications and referrals stated. Additionally, some patients were confused by multiple medication lists indicating started, stopped, and modified medications, and a single "current" medication list was preferred by both patients and doctors. Concerns were raised about the risk of violating patient privacy and challenges to clinician workflow. DISCUSSION: The AVS is valued by patients and clinicians. Both groups have identified numerous ways it can be improved, but also several obstacles to improvement and effective use.
conclusionEHR vendors should work with stakeholder groups to improve the AVS to ensure that this important communication device achieves its patient-centered potential.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.